SAP CRMB/IS-U Specialist - Onsite Enterprise Support

Sirius Technical Services, Inc.; Tampa (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Sirius Technical Services, Inc. is seeking an experienced SAP Business Solutions Specialist II for a long-term onsite opportunity in Tampa, FL. This role involves coordinating production support for customer service and billing operations while functioning as a liaison between stakeholders and technology teams.

Ideal candidates should possess strong SAP CRMB/IS-U experience and proven skills in project coordination, with the ability to navigate fast-paced environments. This position offers growth potential in a collaborative setting.

Qualifications

• Minimum 2 years of experience supporting customer service operational technology solutions.
• Minimum 1 year of experience supporting SAP CRMB/IS-U solutions.
• Ability to manage multiple assignments and shifting priorities.

Responsibilities

• Coordinate production support incidents and enhancement activities.
• Gather and document business and system requirements.
• Support Agile and Waterfall project delivery initiatives.

Skills

Requirements gathering

UAT test case creation and execution

Incident triage and lifecycle management

Production support

SDLC methodologies

Cross‑functional stakeholder coordination

Microsoft Office Suite

Education

Associate’s degree in Business Management or related field

Bachelor’s degree in related field

Tools

ServiceNow

Service One

Smartsheet

Job description

Sirius Technical Services, Inc. is seeking an experienced SAP Business Solutions Specialist II for a long-term onsite opportunity in Tampa, FL. This role involves coordinating production support for customer service and billing operations while functioning as a liaison between stakeholders and technology teams.

Ideal candidates should possess strong SAP CRMB/IS-U experience and proven skills in project coordination, with the ability to navigate fast-paced environments. This position offers growth potential in a collaborative setting.