San Francisco Transit Operations Supervisor

Hallcon Corporation; San Francisco (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

San Francisco office location

Job summary

Hallcon Corporation in San Francisco seeks an Operations/Dispatcher professional to oversee morning and afternoon commuter programs. You will collaborate with Operations Managers, optimize day-to-day scheduling, and drive service excellence for multiple campus needs.

The role requires strong customer service experience, FMCSA knowledge, and proficiency with dispatch tools. It offers a dynamic, growth-oriented environment with medical/dental/vision benefits and a 401(k).

Qualifications

• Minimum 5 years in customer service or transportation.
• Must be eligible to work in the United States.
• Experience with FMCSA regulations preferred.
• Experience with fleet management and dispatch software.
• Strong communication and interpersonal skills.

Responsibilities

• Monitor daily driver activities to ensure compliance with company policies.
• Maintain communications with Local Dispatchers while responding to client needs.
• Provide Support to Dispatch Team to ensure successful operation, cover shifts as needed.
• Initiate corrective actions with employees to manage client incidents while mitigating the risk of future SLA penalties.
• Develop written reports as required by management.
• Professionally respond to information requested by riders and client.
• Coordinate communication between employees and clients.
• Process and complete employee payroll.
• Ensure Safety Standards are met and rules are followed.

Skills

Customer service

Communication skills

Dispatcher software

Fleet management

FMCSA regulations knowledge

Microsoft Office

US work authorization

Tools

Dispatch software

Fleet management systems

Job description

Hallcon Corporation in San Francisco seeks an Operations/Dispatcher professional to oversee morning and afternoon commuter programs. You will collaborate with Operations Managers, optimize day-to-day scheduling, and drive service excellence for multiple campus needs.

The role requires strong customer service experience, FMCSA knowledge, and proficiency with dispatch tools. It offers a dynamic, growth-oriented environment with medical/dental/vision benefits and a 401(k).