Samurai Shift Lead: Lead & Delight Guests (Tips/Pay)

Kaizen Lab Inc.; Chicago (IL); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Shift meal $15 value

Employee Discount

Team bonding events twice per year

Menu and product tastings

Leadership growth opportunities

Community involvement

Job summary

SunLife Organics in Chicago is seeking a dynamic SunLife Samurai to lead by example and deliver exceptional guest experiences. You will mentor associates, maintain top-tier service, and ensure smooth daily operations with a focus on safety and quality across the team.

The role emphasizes leadership, excellent communication, and a passion for SunLife's culture. Weekend, evening, and holiday availability are expected as part of a fast-paced, guest-focused environment.

Qualifications

• 6+ months of food service experience preferred.
• Passion for leadership and customer service.
• Strong communication, problem-solving, and time management.
• Energetic in fast-paced environments; maintain a positive attitude.
• Flexible for weekends, evenings, and holidays.

Responsibilities

• Lead and inspire associates; set the tone and motivate the team.
• Deliver an outstanding guest experience with expert recommendations.
• Oversee daily operations; maintain cleanliness, safety, and policies.
• Train and mentor new associates in SunLife standards, products, and systems.
• Engage with the local community to build brand loyalty.

Skills

Food service experience

Leadership

Customer service

Communication

Job description

SunLife Organics in Chicago is seeking a dynamic SunLife Samurai to lead by example and deliver exceptional guest experiences. You will mentor associates, maintain top-tier service, and ensure smooth daily operations with a focus on safety and quality across the team.

The role emphasizes leadership, excellent communication, and a passion for SunLife's culture. Weekend, evening, and holiday availability are expected as part of a fast-paced, guest-focused environment.