Samsung Sales Specialist- Part Time

2020 Companies, Inc.; Houston (TX); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation

Weekly Pay

On-demand pay options

Opportunities for advancement

Consistent schedule for work/life balance

Ongoing training and development

Job summary

2020 Companies, Inc. is seeking enthusiastic team members for the Samsung Experience Store in Houston, TX. This role emphasizes customer engagement, where you will greet customers, troubleshoot devices, and provide personalized solutions. Ideal candidates are adaptable, customer-focused, and driven to achieve sales targets.

Strong interpersonal skills are key as you build lasting relationships with customers and navigate their needs while enhancing their experience with Samsung technology.

This part-time role includes flexible hours, ongoing training, and the potential for advancement within the store.

Qualifications

• Building strong customer relationships and delivering customer-centric solutions.
• Consistently achieving results even under challenging circumstances.
• Gaining confidence and trust through honesty, integrity, and authenticity.
• Using compelling arguments to gain support and commitment.
• Highly adaptable with the ability to adjust sales strategies as needed.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Greet every customer with an energetic attitude.
• Use open-ended questions to discover customer needs.
• Provide personalized solutions with confidence.
• Help customers create an incredible technology experience.
• Recommend product bundles to encourage additional purchases.
• Handle customer escalations with empathy.

Skills

Customer Focus

Drives Results

Instills Trust

Persuades

Situational Adaptability

Job description

Overview

Job Type: Regular. Work Location: Samsung Experience Store 8003, Houston, TX 77056. This is an evergreen/pipeline role; we are building a talent pool for upcoming opportunities within our Samsung Experience Store.

Pay

$18.00 per hour

Schedule

Retail schedule with part-time hours; includes evenings and weekends.

Location

Samsung Experience Store

Benefits

• Competitive compensation, daily team-based incentive potential
• Weekly Pay and on-demand pay options through DailyPay
• Work a minimum of 15 hours weekly
• Opportunities for advancement
• Exciting work environment to showcase your customer service skills
• Ongoing training and development
• Consistent schedule to enable a work/life balance or career

Job Description

Be the life force of the store! Greet every customer with a welcoming and energetic attitude. Be proactive and a true detective, using open-ended questions to discover a customer’s needs and provide personalized, perfect-fit solutions with confidence. Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products. Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets. Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases. Build lasting customer relationships that lead to repeat business and positive word-of-mouth. Handle customer escalations with empathy and a can-do attitude, turning a negative experience into a positive solution. Stay in the know by completing all product, services, and soft skills training to become a Samsung expert. Crush your personal sales goals while helping the store hit its overall performance targets.

Qualifications

• Customer Focus: Building a strong customer relationship and delivering customer-centric solutions.
• Drives Results: Consistently achieving results, even under challenging circumstances.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Persuades: Using compelling arguments to gain the support and commitment of others.
• Situational Adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs.
• Availability: Available to work evenings, weekends, and holidays in a retail environment.

Equal Opportunity Employer

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.