Samsung Sales Specialist- Part Time

2020 Companies, Inc.; Frisco (TX); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Competitive compensation

Weekly Pay

Opportunities for advancement

Ongoing training and development

Consistent schedule for work/life balance

Job summary

2020 Companies, Inc. is seeking a Sales Experience Associate for the Samsung Experience Store in Frisco, TX. This evergreen role involves engaging customers, providing personalized assistance, and creating a vibrant shopping atmosphere. The ideal candidate has a contagious personality and a strong customer focus.

Responsibilities include greeting customers, discovering their needs, troubleshooting devices, and driving sales through upselling. The role requires evening and weekend availability with a part-time schedule, offering competitive pay and opportunities for advancement.

Qualifications

• Strong customer relationship building skills.
• Ability to achieve results under challenging circumstances.
• Honesty and integrity in gaining trust.

Responsibilities

• Welcome every customer energetically.
• Discover customer's needs and provide solutions.
• Guide customers in their sales journey.
• Troubleshoot and diagnose mobile device issues.
• Recommend product bundles to encourage purchases.
• Build relationships for repeat business.

Skills

Customer Focus

Drive Results

Instill Trust

Persuade

Situational Adaptability

Job description

Job Type: Regular

Location: Samsung Experience Store 8005 - Frisco, TX 75034

Overview

This is an evergreen/pipeline role. We are actively building a talent pool for upcoming opportunities within our Samsung Experience Store. Qualified candidates may be contacted as positions become available. Step into our interactive and fun product theater, where you’ll treat shoppers to an immersive experience with Samsung’s exceptional products and services. As a Sales Experience Associate, you are the life force of the store. Your mission is to create a vibrant, engaging, and positive atmosphere where customers feel empowered to explore and fall in love with Samsung technology. With your entrepreneurial spirit, every customer engagement is a personalized concierge experience. You’ll build trust from the moment they walk in, ask the right questions to uncover their needs, and guide them to their ideal tech solutions. If you have a contagious personality and are a real team player, you’ll fit right in!

Responsibilities

• Greet every customer with a welcoming and energetic attitude.
• Use open‑ended questions to discover a customer’s needs and provide personalized, perfect‑fit solutions with confidence.
• Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products.
• Provide basic device troubleshooting, diagnose mobile device issues, and facilitate service tickets.
• Master the art of upsell, confidently recommending product bundles and complementary items to encourage additional purchases.
• Build lasting customer relationships that lead to repeat business and positive word‑of‑mouth.
• Handle customer escalations with empathy and a can‑do attitude, turning a negative experience into a positive solution.
• Stay current by completing all product, services, and soft‑skills training to become a Samsung expert.
• Crush your personal sales goals while helping the store hit its overall performance targets.

Qualifications

• Customer Focus: Building strong customer relationships and delivering customer‑centric solutions.
• Drive Results: Consistently achieving results, even under challenging circumstances.
• Instill Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Persuade: Using compelling arguments to gain the support and commitment of others.
• Situational Adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs.
• Available to work evenings, weekends, and holidays in a retail environment.

Schedule

Retail schedule with part‑time hours; includes evenings and weekends.

Pay

$19.00 per hour.

Benefits

• Competitive compensation, daily team‑based incentive potential.
• Weekly Pay! On‑demand pay options through DailyPay.
• Work a minimum of 15 hours weekly.
• Opportunities for advancement.
• Exciting work environment to showcase customer‑service skills.
• Share and learn with ongoing training and development.
• Consistent schedule to enable a work/life balance or career.

What You Can Expect

• Inclusive work environment where your differences are celebrated.
• Paid holidays, long‑term career pathing options, personal development opportunities, and professional stretch assignments.
• Support from Management to help you succeed.

EEO Statement

2020 Companies is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.