Sample Operations Coordinator

Chug Inc. / GEMS; Eden Prairie (MN); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

Competitive salary

Casual environment

Growth opportunities

Job summary

Chug Inc./Gems in Eden Prairie, MN seeks a Sample Operations Coordinator to own on-site sample management and inventory. You will ensure products and materials move efficiently to support internal teams and retail partners.

The ideal candidate is highly organized, proactive, and capable of solving processes, with a background in operations or logistics. This full-time role offers growth in a fast-moving, entrepreneurial environment.

Qualifications

• Minimum 2+ years of experience in operations, retail, logistics, or inventory management.
• Strong organizational skills and attention to detail are required.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Self-motivated and capable of working independently.
• Excellent communication and interpersonal skills with internal teams and external vendors.
• Proficiency with Microsoft Office, especially Excel.
• Oracle NetSuite experience is a plus.
• Ability to lift up to 35 lbs overhead.
• High School Diploma or GED required; college degree preferred.

Responsibilities

• Manage receipt, organization, tracking, and distribution of inbound and outbound product samples.
• Maintain accurate sample inventory records and improve inventory organization and efficiency.
• Monitor inventory levels and identify replenishment needs.
• Ensure samples are stored safely and organized in the on-site warehouse.
• Fulfill sample requests for internal teams, customers, retailers, and partners.

Skills

Organizational skills

Attention to detail

Communication skills

Multitasking

Self-motivation

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Excel

Oracle NetSuite

Job description

Chug Inc./Gems is an award-winning, fast-growing company at the forefront of innovation, product development, and retail. We bring the entrepreneurial energy of a start-up together with the expertise, resources, and relationships of an established private label and national brand developer.

Partnering with some of the world’s largest retailers, Chug Inc./Gems develops products across nine categories, including Electronics, Health, Beauty, and Home. Our team of experts across design, product development, engineering, trend forecasting, sourcing, and market analysis works collaboratively to identify opportunities, fill market gaps, and bring innovative products to consumers.

With more than 20 private label and exclusive brands and twice recognized as Target Vendor of the Year, Chug Inc./Gems has built a reputation for delivering high-quality, competitively priced products that drive meaningful growth for our retail partners.

We are seeking a Sample Operations Coordinator to join our growing team in Eden Prairie, MN!

This is an exciting opportunity to join a dynamic, entrepreneurial environment where no two days are exactly alike. As Gems continues to grow, expand its product portfolio, and build new retail partnerships, this role will have the opportunity to grow and evolve alongside the business.

We are looking for a highly organized, detail-oriented Sample Operations Coordinator to take ownership of sample management and our on-site inventory warehouse. This position will play an important role in keeping products, samples, and materials moving efficiently across our organization and ensuring our internal teams and retail partners have what they need, when they need it.

The ideal candidate is proactive, resourceful, and comfortable working in a fast-paced environment. You will be someone who enjoys taking ownership, solving problems, improving processes, and bringing structure and organization to a growing operation.

Key Responsibilities:

Sample & Inventory Operations

• Manage the receipt, organization, tracking, and distribution of inbound and outbound product samples.
• Maintain accurate sample inventory records by organizing, counting, and tracking all incoming and outgoing products in our internal database, while continuously identifying opportunities to improve inventory organization, accuracy, and operational efficiency.
• Monitor inventory levels to ensure adequate stock and proactively identify replenishment needs.
• Ensure samples and products are stored safely, efficiently, and in an organized manner within the on-site warehouse.
• Fulfill sample requests for internal teams, customers, retailers, and other business partners.

Purchasing & Logistics

• Create and send purchase orders for new samples and sample replenishment.
• Track purchase orders from submission through delivery, maintaining visibility into timelines and proactively communicating updates or issues.
• Coordinate sample-related purchasing, shipping, and logistics.
• Work directly with vendors, suppliers, and carriers to resolve delivery delays, inaccuracies, or shipment issues.
• Ensure samples and materials arrive on time to support internal business needs and customer requirements.

Cross-Functional & Operational Support

• Partner cross-functionally with Product Development, Sales, Sourcing, Marketing, and other teams to support business needs.
• Help establish, document, and improve processes as the company continues to scale.
• Take initiative in identifying operational challenges and developing practical solutions.
• Manage multiple priorities and deadlines while maintaining accuracy and attention to detail.
• Support additional projects and responsibilities as the role evolves alongside the growth of the company.

What We're Looking For

• 2+ years of experience in operations, retail, logistics, inventory management, or a related field.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to effectively multitask and manage multiple deadlines in a fast-paced, dynamic environment.
• Self-motivated and proactive, with the ability to take initiative and work independently with minimal supervision.
• Strong communication and interpersonal skills, with the ability to work effectively with both internal teams and external vendors.
• Proficiency with Microsoft Office, particularly Excel.
• Experience with Oracle NetSuite is a plus.
• Ability to lift upto 35 lbs. overhead.
• High School Diploma or GED equivalent required; college degree preferred.

Why Join Chug Inc./Gems?

Chug Inc./Gems is a company where growth creates opportunity. We are building a dynamic organization and looking for people who want to be part of that journey. The responsibilities of this position will continue to evolve as our business grows, creating opportunities to take on new challenges, develop new skills, and expand your impact within the organization.

Chug Inc./Gems offers a competitive salary and benefits package, a casual work environment, and the opportunity to grow your career with a fast-moving, innovative company.

Job Type: Full-time

Estimated Salary Range: between $48,000.00 - $53,000.00 per year, subject to previous experience.

*Local applicants only and you must be fully authorized to work in the USA.