Sample Coordinator

Socket.dev; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Tuition reimbursement

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program (EAP)

Volunteer opportunities

Job summary

Macy’s is seeking a Sample Coordinator to manage the flow and lifecycle of product samples across private brands. This role collaborates with Product, Buying, and Design teams to track, record, and distribute samples, ensuring accuracy and timely arrival.

Key responsibilities include maintaining the sample logbook, resolving shipping issues, and supporting showroom setup while fostering strong vendor relationships and continuous process improvements.

Qualifications

• High School diploma or equivalent.
• Proficiency in basic mathematics including addition, subtraction, multiplication, and division; ability to compute rates, ratios, and percentages; and experience in interpreting data visualizations.
• Flexibility in working hours based on department and company needs.
• Ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials.
• Strong communication and collaboration across functions and levels is essential.

Responsibilities

• Track samples using PLM System and coordinate with OSO and LDP partners.
• Maintain the sample logbook and ensure accurate record keeping across teams.
• Oversee end-to-end sample management: receiving, recording, and delivering to internal departments; archive previous seasons.
• Troubleshoot and resolve shipping and logistics issues independently.
• Update and manage vendor database with current contact information and logs.
• Handle all vendor communications regarding samples in a timely manner.
• Assist teams with showroom setup and breakdown.
• Foster strong vendor relationships and drive improvements in sample management processes.
• Promote a culture of acceptance and collaboration across the organization.

Skills

Operational Acumen

Collaboration

Ownership & Accountability

Results-Driven

Communication Skills

Education

High School diploma or equivalent

Tools

PLM System

Office software

Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Sample Coordinator plays a key role in managing the flow of samples for various private brands. This position serves as a pivotal point in the product lifecycle, ensuring that samples are accurately tracked and efficiently distributed throughout the organization. The role includes collaboration with Product, Buying, and Design teams to oversee sample logistics, steaming, organization and timely arrival. A strong operational background and attention to detail are essential for success in this position.

What You Will Do

• Tracking samples with PLM System in communication with our OSO partners as well as LDP partners.
• Collaborate with the teams managing private brands in maintaining the sample logbook and ensuring accurate record keeping.
• Oversee the full lifecycle of sample management, including receiving, recording, and delivering samples to various internal departments as well as filing away previous seasons.
• Troubleshoot and address any logistical issues related to sample shipping and delivery independently.
• Maintain and update the vendor database, ensuring accurate contact information and communication records.
• Manage all incoming and outgoing communications with vendors pertaining to samples promptly.
• Assist the teams in setting up and breaking down showrooms.
• Foster strong relationships with vendor partners and maintain accurate vendor communication logs.
• Drive continuous improvement by identifying enhancements in sample management while collaborating with both internal and external stakeholders.
• Promote a culture of acceptance and respect, nurturing authentic connections within the team and across the organization.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Operational Acumen: Expertise in handling operational processes related to sample management, logistics tracking, and troubleshooting shipping issues.

Collaboration: Excellent teamwork abilities to work effectively with vendors, the teams managing private brands, and various internal departments.

Ownership and Accountability: A proactive approach to managing sample workflows and processes, ensuring accuracy and timeliness.

Results-Driven Approach: Focus on achieving measurable results, meeting deadlines, and contributing to process improvements.

Communication Skills: Strong verbal and written communication skills for effective collaboration across different functions and levels of the organization.

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply.
• Proficiency in basic mathematics including addition, subtraction, multiplication, and division; ability to compute rates, ratios, and percentages; and experience in interpreting data visualizations.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Flexibility in working hours based on department and company needs is essential.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

This job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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