Sample Management Supervisor

SPL; North Reading (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Life, AD&D, and disability insurance

Paid time off, holidays, parentalleave

Employee Assistance Program (EAP)

Tuition reimbursement

Job summary

SPL is seeking an experienced Sample Management Supervisor for our environmental laboratory in Reading, PA. You will lead daily sample receiving, log-in, and chain-of-custody processes while coordinating with cross-functional lab teams to maintain accurate, timely handling of samples.

The role requires 2+ years of supervisory experience in a lab or regulated setting, knowledge of LIMS, and strong attention to detail. On-site, full-time with competitive benefits.

Qualifications

• High School Diploma or equivalent required; a higher degree preferred.
• 2+ years of supervisory or team leadership experience in a lab or regulated environment.
• Working knowledge of chain-of-custody procedures and lab quality/regulatory requirements.
• Experience with LIMS and reviewing intake records for accuracy.
• Proficiency in MS Office (Word, Excel, Outlook).

Responsibilities

• Lead day-to-day sample receiving and log-in operations, assign work and ensure coverage.
• Oversee receipt, verification, labeling, documentation, storage and disposal of samples.
• Ensure strict chain-of-custody and regulatory compliance across the lab.
• Review intake records and LIMS entries for accuracy and resolve discrepancies.
• Monitor volume, capacity, and KPIs; adjust staffing and workflows as needed.
• Coach and develop staff, provide performance feedback and conduct evaluations.
• Coordinate sample handoffs with internal teams to remove bottlenecks and improve flow.

Skills

Supervisory experience

LIMS proficiency

Chain-of-custody knowledge

MS Office

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

LIMS

Job description

Description

At SPL, the work you do matters. Our teams provide trusted energy and environmental testing and measurement solutions that protect communities, support critical infrastructure, and safeguard the environment. With a nationwide footprint and opportunities to grow across multiple locations and disciplines, SPL is a place where you can build a meaningful career and make a real-world impact.

We\'re looking for an experienced, hands-on Sample Management Supervisor to lead daily sample receiving and log-in operations at our environmental laboratory in Reading, PA.

In this role, you\'ll lead the accurate, timely, and compliant receipt, log-in, documentation, tracking, distribution, storage, and disposal of environmental samples. You\'ll supervise sample management personnel, maintain chain-of-custody, quality, and accreditation requirements, and coordinate across laboratory departments to keep samples moving efficiently. The ideal candidate brings strong people-management skills, close attention to detail, and a record of improving workflow, accuracy, and service in a high-volume operation.

What You'll Do

• Lead day-to-day sample receiving and log-in operations establish clear expectations, assign work, and ensure reliable coverage
• Oversee the receipt, condition verification, log-in, labeling, documentation, routing, storage, retrieval, and disposal of incoming samples
• Ensure strict adherence to chain-of-custody procedures, laboratory quality systems, client requirements, and applicable regulatory and accreditation standards
• Review sample-intake records and LIMS entries for completeness and accuracy, and resolve discrepancies, hold-status issues, and sample-priority concerns
• Monitor sample volume, departmental capacity, turnaround-time performance, and key performance indicators; adjust staffing and workflows as needed
• Manage employee scheduling, timekeeping, work assignments, and resource allocation to maintain adequate coverage and balanced workloads
• Coach and develop employees, provide timely performance feedback, conduct formal evaluations, and address performance or accountability concerns
• Lead training, cross-training, and competency development to strengthen team capability and operational consistency
• Partner with various internal teams, leadership, and departments to coordinate sample handoffs, remove bottlenecks, and resolve non-conformances
• Use operational data and root-cause analysis to improve accuracy, efficiency, customer service, and throughput, and provide hands-on intake or log-in support when needed
• Perform additional duties and support cross-functional initiatives as assigned

What We're Looking For

• High School Diploma or equivalent required; Associate\'s or Bachelor\'s Degree in a science-related field preferred
• 2+ years of supervisory or team leadership experience within a laboratory, technical, sample management, or other regulated environment, including demonstrated success leading teams and improving high-volume operations
• Working knowledge of chain-of-custody procedures, sample receiving and log-in workflows, and laboratory quality, regulatory, or accreditation requirements
• Experience with Laboratory Information Management System (LIMS) and reviewing sample-intake records for accuracy
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer applications

What We Offer

• Competitive compensation
• Medical, dental, and vision coverage
• 401(k) with company match
• Employer-paid life, AD—D, and disability insurance
• Paid time off, sick leave, and paid holidays
• Paid parental leave
• Employee Assistance Program (EAP)
• Tuition reimbursement and professional development support

Work Schedule & Travel

• Full-time, onsite position
• Flexibility to work outside scheduled hours, including evenings or weekends, when operational or client needs require
• Occasional travel may be required for training, meetings, or operational support

Our Commitment to Diversity & Inclusion

At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.

Visa Sponsorship

At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.