Sample Fulfillment Coordinator

Clear Destination Inc.; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

County Materials Corporation in Madison, WI is seeking a Sample Fulfillment Coordinator to support the Landscape and Masonry Sample Department’s daily operations. This role blends office coordination with hands-on warehouse tasks to ensure timely and accurate service.

The position requires attention to detail, ability to manage multiple requests, and standard business hours Monday–Friday, with occasional overtime. Experience with MS Office and warehouse software is preferred.

Qualifications

• Strong organizational and time-management skills with the ability to prioritize multiple requests in a fast-paced environment.
• Excellent written and verbal communication skills, interacting professionally with internal teams, branch locations, and sales representatives.
• Proficient in using Microsoft Office (Outlook, Excel, Word, Teams). Experience with Inventory software or shipping software preferred.

Responsibilities

• Fulfill daily sample requests by picking, assembling, packaging, and preparing products for shipment.
• Coordinate packages and LTL shipments, including scheduling freight pickups and preparing shipping documents.
• Communicate order status, shipping updates, and sample request details with sales and internal departments.
• Monitor inventory levels and assist with maintaining accurate inventory records.
• Receive, organize, and restock incoming inventory and sample materials.
• Build, assemble, and maintain sample display materials and other sales support items.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Independent work

Microsoft Office proficiency

Inventory software experience

Shipping software experience

Tools

Microsoft Office (Outlook, Excel, Word, Teams)

Inventory software

Shipping software

Job description

We're hiring a Sample Fulfillment Coordinator to join County Materials Corporation in Madison, WI.

Job Summary:

The Sample Fulfillment Coordinator is responsible for supporting daily operations of the Landscape and Masonry Sample Department through the fulfillment of sample requests, inventory management, shipping coordination, and administrative support. This role serves as a key connection between sales, manufacturing, and branch locations by ensuring sample requests are processed accurately, communicated effectively, and delivered on time. This position combines office-based coordination with hands-on warehouse responsibilities to maintain efficient day-to-day operations while providing exceptional support to internal customers.

Job Duties & Responsibilities:

• Fulfill daily sample requests by picking, assembling, packaging, and preparing products for shipment while ensuring accurate, quality and timely order fulfillment in accordance with department standards.
• Coordinate packages and LTL shipments, including scheduling freight pickups and preparing shipping documents.
• Communicate order status, shipping updates, and sample request details with sales and internal departments.
• Monitor inventory levels and assist with maintaining accurate inventory records.
• Receive, organize, and restock incoming inventory and sample materials.
• Build, assemble, and maintain sample display materials and other sales support items.
• Safely operate forklifts, pallet Jacks, and other material handling equipment, in accordance with company safety standards.
• Maintain a clean, organized, and safe warehouse and work environment.
• Assist with infrequent or special tasks such as literature distribution, trade show preparation, and department projects as needed.
• Perform other duties as assigned.

COUNTY Core Competencies:

• Integrity & Organizational Awareness
• Customer First Focus
• Results Driven Orientation
• Teamwork, Safety & Collaboration
• Problem Solving & Decision Making
• Creativity & Innovation

Job-Based Competencies:

• Safety Mindedness
• Effective Communication
• Documentation & Reporting
• Material Handling
• Inventory Management
• Enterprise Resource Planning

Experience & Qualifications:

• Previous experience in warehouse operations, inventory management, shipping/receiving, customer service, manufacturing, or administrative support is preferred.
• Strong organizational and time-management skills with the ability to prioritize multiple requests in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to interact professionally with internal teams, Branch locations, and sales representatives.
• Proficient in using Microsoft Office (Outlook, Excel, Word, Teams). Experience with Inventory software or shipping software preferred.
• Comfortable shifting between administrative duties and hands-on warehouse tasks throughout the day while maintaining productivity and accuracy.
• Able to work independently while exercising sound judgment and managing multiple priorities with minimal supervision.

Work Environment:

• Work is performed in a combination of office and warehouse environments, with occasional outdoor work.
• Exposure may include Noise, weather, machinery, chemicals, dust, varying temperatures, and other conditions of typical warehouse operations.
• Travel required: None
• Typical work hours/shifts: Standard business hours Monday-Friday, 40 hours per week, overtime as needed during peak operational periods.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

• Frequent standing, walking, bending, reaching, or handling materials/equipment, and/or carrying/lifting up to 50 pounds.
• Occasional climbing, kneeling, crawling, and/or lifting/moving up to 70 pounds.
• Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties.
• Requires the operation of specific tools, equipment, or vehicles associated with the position.
• Demonstrates flexibility by transitioning between administrative responsibilities and hands-on warehouse duties as operational demands require.