Sample Custody Specialist

SGS; Wilmington (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

SGS Wilmington, NC laboratory seeks an entry-level Sample Custody Specialist to join the Sample Management team. Responsibilities include greeting clients, receiving samples, preparing bottle kits, and delivering to labs while maintaining safety and accurate documentation.

The role requires a High School Diploma, strong English, and the ability to lift up to 50 lbs. Prior lab experience is preferred but not required; training will be provided.

Qualifications

• High School Diploma required.
• Advanced English language skills required.
• Strong customer service skills required.
• Ability to lift/carry/push and/or pull up to 50 lbs.

Responsibilities

• Greet clients dropping off samples in a professional and courteous manner.
• Receive samples directly from clients or third-party couriers.
• Unpack sample coolers and containers and document sample receipt.
• Create jobs and enter bottle/sample media records in the LIMS.
• Ship samples to clients and SGS locations.
• Maintain documentation with accuracy and clarity.
• Adhere to lab SOPs and promote a safe environment.

Skills

Advanced English language skills

Strong customer service skills

Basic mathematical and reasoning

Education

High School Diploma

Associate degree in a science-related field

Job description

Job Description

Our Wilmington, NC laboratory is looking for an entry-level Sample Custody Specialist to join their Sample Management team! The Sample Custody Specialist's primary responsibilities are to greet clients, receive samples, prepare bottle kits or sample media for clients, deliver samples to the labs, dispose of expired samples, and work in shipping and receiving. The Sample Custody Specialist is responsible for following all health and safety procedures and promoting a safe working environment throughout the department and the laboratory.

Job functions:

• Greets clients dropping off samples in a professional and courteous manner.
• Receives samples directly from clients or third-party couriers
• Unpacks sample coolers and containers and documents sample receipt, and organizes samples in an efficient and timely manner
• Verifies and records sample receipt condition/temperatures, as applicable
• Creates jobs, enters bottle/sample media records, and generates bottle/sample labels using LIMS in accordance with chain of custody (COC)
• Scans COCs and any other supporting sample submission documents
• Applies sample labels to sample containers
• Transfers samples between sample reception, cold or ambient storage areas, and laboratory departments
• Ships samples, coolers, sample media and packages to clients and other SGS locations
• Prepares client bottle/sample media kits
• Maintains all required documentation with accuracy and clarity
• Removes historical samples from completed jobs and assigns samples for disposal; disposes of expired samples
• Communicates sample information to Client Services team and lab operations to ensure timely issue resolution
• Adheres to lab and sample management SOPs to ensure that proper sampling handling procedures are followed
• Provides exceptional customer service to internal and external clients
• Performs other duties as assigned

Qualifications:
Qualifications

• High School Diploma (Required)
• Experience in an environmental laboratory (Preferred)Associate degree in a science-related field (Preferred)
• Advanced English language skills (Required)
• Basic mathematical and reasoning skills (Required)
• Strong customer service skills (Required)
• Ability to lift/carry/push and/or pull upwards of 50 lbs on a constant basis (Required)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Compensation:
$17-$17