Sample Coordination Specialist – Lab & Client Service

Eurofins; Madison (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Excellent full-time benefits (medical,

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins is seeking an entry-level team member in Madison, WI to learn and perform sample accession tasks for food, dietary supplements, and related matrices. You will gain hands-on experience with LabWare LIMS and work under guidance to coordinate with Client Service Coordinators and internal teams.

You will develop customer service skills, attention to detail, and problem-solving abilities while complying with GMP/GLP standards and company policies.

Qualifications

• An Associate degree (in related science preferred); experience may substitute education.
• Customer service skills with attention to detail and confidentiality.
• Willingness to learn new tasks and adapt to procedures.
• Ability to think critically and solve problems quickly and efficiently.
• Working knowledge of computers and standard software.

Responsibilities

• Learn sample accession tasks including opening, entering, tracking, labeling, and disposition of samples.
• Learn to coordinate with Client Service Coordinators to establish or update customer service procedures.
• Learn to communicate discrepancies to appropriate personnel and assist with problem solving.
• Learn LabWare Laboratory Information System (LIMS) and how to use in daily duties.
• Perform essential duties satisfactorily as part of a full-time role.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Learning agility

Education

Associate degree in related science

Tools

LabWare LIMS (NIMS)

Computers

Job description

Eurofins is seeking an entry-level team member in Madison, WI to learn and perform sample accession tasks for food, dietary supplements, and related matrices. You will gain hands-on experience with LabWare LIMS and work under guidance to coordinate with Client Service Coordinators and internal teams.

You will develop customer service skills, attention to detail, and problem-solving abilities while complying with GMP/GLP standards and company policies.