Lab Sample Coordinator – Growth & Impact

Eurofins US Food, Feed, & Supplement Testing; Madison (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid vacation

Paid holidays

Job summary

Eurofins Food Chemistry Madison is seeking a motivated individual to join our team in Madison, WI. The role introduces you to lab operations, sample accession, and client communications within a GMP/GLP framework.

You will learn LabWare LIMS and assist with daily duties across food, dietary supplements, and micro-samples, while coordinating with Client Service Coordinators to ensure quality service and timely issue resolution.

Qualifications

• Customer service skills with attention to detail and confidentiality.
• Ability to identify and communicate client service needs.
• Ability to learn new tasks.

Responsibilities

• Learn sample accession tasks: opening, entering, tracking, labeling, disposition of samples.
• Position will be introduced to food, dietary supplements and micro samples for entry.
• Coordinate with Client Service Coordinators to establish or update customer service procedures.
• Communicate discrepancies to appropriate personnel and assist with problem solving.
• Handle internal customer inquiries and contact internal clients for clarification as needed.
• Learn LabWare Laboratory Information System (NIMS) and daily duties.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Education

Associate degree

Tools

LabWare LIMS

NIMS

Job description

Eurofins Food Chemistry Madison is seeking a motivated individual to join our team in Madison, WI. The role introduces you to lab operations, sample accession, and client communications within a GMP/GLP framework.

You will learn LabWare LIMS and assist with daily duties across food, dietary supplements, and micro-samples, while coordinating with Client Service Coordinators to ensure quality service and timely issue resolution.