Salvage Title & Compliance Specialist

Ritchie Bros.; West Chester (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

401k match

Paid time off

Job summary

IAA Holdings, LLC (IAA) is seeking a Title Specialist to secure documents and manage title transfers for vehicles. You will review documents, communicate with customers, resolve discrepancies, and ensure compliance with state requirements in a fast-paced office environment.

The role requires 1-2 years of state/national title processing experience, proficiency with MS Office, and a commitment to confidential data handling.

Qualifications

• 1-2 years State/National title processing experience.
• 2-3 Years Previous knowledge in title and salvage title requirements.
• Maintaining customer databases.

Responsibilities

• Review and process documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and set for sale.
• Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws.
• Provide excellent customer service and support by offering solutions and timely responses to external/internal partners.
• Provides a variety of customer support services through the mail, email, telephone and direct personal contact.
• Reviews and enters in title work for all customers.
• Completes application to transfer title ownership.
• Enters information from titles received from the state into the IAA operating system.
• Stays current with title/salvage laws in multiple states.
• Resolves problems encountered in the effort to transfer title ownership.

Skills

State/National title processing

Title knowledge

Maintaining customer databases

Tools

MS Office Suite (Outlook, Word, Excel, PowerPoint)

Job description

IAA Holdings, LLC (IAA) is seeking a Title Specialist to secure documents and manage title transfers for vehicles. You will review documents, communicate with customers, resolve discrepancies, and ensure compliance with state requirements in a fast-paced office environment.

The role requires 1-2 years of state/national title processing experience, proficiency with MS Office, and a commitment to confidential data handling.