Salon Team Leader: Drive Sales & Service Excellence

Palm Beach Tan; Saint Joseph (MO); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Training & development

Vision insurance

Job summary

Ashley's, Inc. is seeking outgoing leaders to accurately represent our brand and develop sales teams focused on increasing profits and customer and employee satisfaction. The role includes comprehensive training to prepare for a management track.

You will be part of a program that builds skills in sales leadership, staffing, and store operations, with emphasis on meeting performance targets and delivering strong customer service.

Qualifications

• High school diploma, or equivalent.
• Excellent verbal and written communication skills.
• Proven experience in retail/customer service environment.
• 1 year supervisory experience.
• Ability to effectively influence others.
• Must be able to stand, bend, walk for long periods of time, 7+ hours daily.
• Must be able to lift 25 pounds without assistance.
• Reliable transportation and flexible availability including nights and weekends.

Responsibilities

• Keeps store staff by recruiting, selecting, and orienting employees.
• Meets sales goals by training, motivating, mentoring and giving feedback to sales staff.
• Schedules and assigns employees; follows up on work results.
• Monitors expenses to achieve financial objectives.
• Ensures compliance with legal requirements to maintain store reputation.
• Manages tasks to keep stores clean, stocked, organized, and customer ready.
• Builds rapport with customers to foster loyalty and long-term relationships.
• Creates a positive, team-based environment.
• Investigates and resolves customer concerns promptly and professionally.
• Analyzes daily sales and expenses to maximize profits.
• Handles banking and cash management responsibilities.

Skills

Verbal communication

Written communication

Retail experience

Supervisory experience

Influence others

Stand for long periods

Lift 25 pounds

Reliable transportation

Flexible schedule (nights/weekends)

Education

High school diploma or equivalent

Job description

Ashley's, Inc. is seeking outgoing leaders to accurately represent our brand and develop sales teams focused on increasing profits and customer and employee satisfaction. The role includes comprehensive training to prepare for a management track.

You will be part of a program that builds skills in sales leadership, staffing, and store operations, with emphasis on meeting performance targets and delivering strong customer service.