Salon Supervisor - Cliff Spa at Snowbird

Snowbird Operations LLC; Snowbird (UT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Snowbird season pass

Complimentary spa access and classes

Medical, dental, vision and accident保险

401k with company match

Discounts at Snowbird eateries, retail

Free transportation to work: UTA Bus,R

Job summary

Snowbird Operations LLC in Utah is seeking a full-time Salon Supervisor to lead the Cliff Spa Salon, supervise a team of up to 10 staff, and ensure top-tier service and guest satisfaction. You will hire, train, schedule, coach, and perform all spa menu services under a professional license.

You will respond to guest questions, resolve complaints, uphold standards for professionalism, and collaborate with managers to optimize spa operations and maintain an organized, well-staffed environment.

Qualifications

• Current Utah Cosmetology or Master Esthetics license.
• Minimum 2–3 years of experience in the field.
• Management experience preferred.
• Strong leadership, problem-solving and organizational skills with the ability to motivate and develop a team.
• Excellent verbal and written communication skills.
• Multitasking is a must.

Responsibilities

• Lead and support a team of up to 10 employees.
• Hire, train, schedule, and coach team members to deliver excellent service.
• Perform all spa menu services under professional license.
• Respond to guest questions and take action to resolve customer complaints.
• Uphold Snowbird’s standards for professionalism, appearance, and guest interaction.
• Collaborate with other managers to optimize spa operations.

Skills

Leadership

Problem-solving

Organizational skills

Verbal communication

Written communication

Education

Utah Cosmetology/Master Esthetics license

Tools

Book4Time

Square

Microsoft Office

Job description

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE: Salon Supervisor

LOCATION: Cliff Spa, Snowbird Resort

STATUS: Full-Time

SCHEDULE: Monday-Sunday 9:45am-4:00pm/12:15pm-6:30pm Must be available to work 4 shifts based on business needs, including weekends and holidays. Shifts may vary from early morning to late evening depending on business levels.

SUMMARY As the full-time Salon Supervisor, you’ll elevate the Cliff Spa Salon by supporting the staffing and training of skilled stylists and estheticians, ensuring they are well-informed about current laws, procedures, and training materials. You will oversee all salon and esthetics services, ensuring a clean, organized, and well-staffed environment. You’ll manage staffing adjustments, track client satisfaction, handle inventory needs, and maintain the overall upkeep of the salon.

WHAT YOU’LL DO

• Lead and support a team of up to 10 employees.
• Hire, train, schedule, and coach team members to deliver excellent service.
• Perform all spa menu services under professional license.
• Respond to guest questions and take action to resolve customer complaints.
• Uphold Snowbird’s standards for professionalism, appearance, and guest interaction.
• Collaborate with other managers to optimize spa operations.

WHAT YOU NEED TO GET THE JOB DONE

• Current Utah Cosmetology or Master Esthetics license.
• Minimum 2-3 years of experience in the field.
• Management experience preferred.
• Strong leadership, problem-solving and organizational skills with the ability to motivate and develop a team.
• Excellent verbal and written communication skills.
• Multitasking is a must.
• Familiarity with or ability to learn Book4Time, Square and Microsoft Office suite.
• 18 years of age or older.
• A positive attitude and ability to work well under pressure.

WORK SCHEDULE

Schedule varies and may include early mornings, late evenings, weekends and holidays. Full-time and flexible schedule required.

WORKING CONDITIONS

Must be able to lift up to 35 lbs, bend and stand on your feet for long periods of time. Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals. Must be prepared to stay overnight during road closures. May experience unusual stress from continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird. Must be able to stand for long periods of time and bend repeatedly. Must be able to deal with guest and/or employee conflicts in a productive manner and make decisions quickly. Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.

WHY WORK HERE

• Snowbird season pass and complimentary ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Complimentary spa access and classes and discounts on spa treatments.
• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change
• 401k with company match
• Discounts with Powdr partners
• Free transportation to work: UTA Bus, Rideshare Vans, and Employee Shuttles

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies. Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief.

Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

POWDR is an adventure lifestylecompanythat inspires every human being with cool experiences in awesome places.POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; SnowbirdinUtah; andSilverStar Mountain Resort in British Columbia, Canada. POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts throughsummer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah,Woodward PA in Pennsylvania,Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.