Retail Manager - General Gritts

Snowbird Operations LLC; Snowbird (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free ski pass and comp tickets

Discounts at Snowbird restaurants and…

Medical, dental, vision insurance

401(k) retirement plan

Discounts with Powdr partner resorts

Free employee transportation: UTA bus,

Job summary

Snowbird is seeking a Retail Manager for General Gritts at Snowbird Center to lead daily operations of a busy store including deli, grocery, liquor, and retail space.

You will manage a diverse team, drive sales, ensure high service standards, and supervise inventory, ordering, and merchandising while maintaining safety and cleanliness across departments.

Qualifications

• 2–4 years of experience in retail, grocery, or food service management.
• Proven leadership with ability to motivate and develop a team.
• Experience with inventory, ordering, and scheduling.
• Ability to safely operate kitchen equipment, including meat slicers and other appliances.
• Familiarity with YellowDog, Coupa, Square, Mashgin, Word and Excel.
• Ability to manage sensitive guest information per company policy.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Lead and support a team of up to 20 employees, including cashiers and deli staff.
• Hire, train, schedule, and coach team members to deliver excellent service.
• Oversee store operations including inventory, ordering, merchandising, and cleanliness across all departments.
• Maintain a safe, sanitary, and organized environment for guests and employees.
• Monitor and manage labor, food, and supply costs to meet budget goals.
• Conduct and support regular inventory counts and ordering processes.
• Ensure compliance with food safety, alcohol handling, and company policies.
• Work floor shifts regularly, balancing leadership responsibilities with hands-on customer service.
• Collaborate with other managers to optimize product mix, promotions, and guest experience.
• Uphold Snowbird’s standards for professionalism, appearance, and guest interaction.

Skills

Team leadership

Retail management

Budgeting

Customer service

Tools

YellowDog

Coupa

Square POS

Mashgin

Microsoft Word

Microsoft Excel

Job description

TITLE: Retail Manager – General Gritts

LOCATION: Snowbird Center

STATUS: Year-Round, Full-Time, Salary

SCHEDULE: Varies Must be able to work weekends, holidays, and a flexible schedule based on business needs.

SUMMARY As the Retail Manager of General Gritts, you’ll lead daily operations for a dynamic, high-traffic store that includes a deli, grocery, liquor, and retail space. You’ll manage a diverse team, drive sales, maintain high standards for service and cleanliness, and ensure smooth, efficient operations across all departments.

WHAT YOU’LL DO

• Lead and support a team of up to 20 employees, including cashiers and deli staff.
• Hire, train, schedule, and coach team members to deliver excellent service.
• Oversee store operations including inventory, ordering, merchandising, and cleanliness across all departments.
• Maintain a safe, sanitary, and organized environment for guests and employees.
• Monitor and manage labor, food, and supply costs to meet budget goals.
• Conduct and support regular inventory counts and ordering processes.
• Ensure compliance with food safety, alcohol handling, and company policies.
• Work floor shifts regularly, balancing leadership responsibilities with hands-on customer service.
• Collaborate with other managers to optimize product mix, promotions, and guest experience.
• Uphold Snowbird’s standards for professionalism, appearance, and guest interaction.

WHAT YOU NEED TO GET THE JOB DONE

• 2–4 years of experience in retail, grocery, or food service management.
• Strong leadership skills with the ability to motivate and develop a team.
• Experience with inventory, ordering, and scheduling.
• Ability to safely operate kitchen equipment, including meat slicers and other appliances.
• Familiarity with or ability to learn YellowDog (inventory management), Coupa (procurement), Square (point of sale), Mashgin (self serve point of sale), Microsoft Word and Excel.
• Ability to manage sensitive guest information in compliance with company policies.
• Strong communication, organization, and problem‑solving skills.Must be at least 21 years of age.

WORK SCHEDULE

Schedule varies and may include early mornings, evenings, weekends and holidays.

WORKING CONDITIONS

Must be prepared to stay overnight during road closures. May experience high guest volumes, tight deadlines, winter weather, and frequent interruptions. Frequent standing, lifting, and multitasking in a fast-paced environment.

WHY WORK HERE

• Free ski pass and comp ticket benefits
• Discounts at Snowbird restaurants, retail shops, lodging, daycare, and Mountain School
• Medical, dental, vision, and accident insurance (based on position)
• 401(k) retirement plan
• Discounts with Powdr partner resorts
• Free employee transportation: UTA bus, rideshare vans, Alta Shuttle and Snowbird Employee Shuttles

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

About POWDR

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird in Utah; and SilverStar Mountain Resort in British Columbia, Canada. POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are six mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, and Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long‑term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts through summer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah, Woodward PA in Pennsylvania, Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.