Salon & Spa Coordinator

genejuarezsalonsspas; Lynnwood (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Discounts on services

Consistent scheduling

Career development

Benefits package

401k plan

Paid PTO

Job summary

Gene Juarez Salons & Spas is seeking a Salon & Spa Coordinator for our Southcenter location to ensure guests feel welcomed and supported through in-person interactions and behind-the-scenes tasks. This full-time role focuses on customer service, cashiering, merchandising, and problem-solving within a dynamic salon and spa team.

You will help prepare linens and supplies for services, maintain a clean, inviting lobby and retail areas, and assist with stock and signage.

Qualifications

• Age 18+ with Class 12 or 13 MAST Permit or willing to obtain training.

Responsibilities

• Welcome and assist guests at the door.
• Support artists with linens and supplies.
• Maintain a warm, clean environment in lobby, dressing rooms, shelves and restrooms.
• Assist with stock replacement and signage for retail.
• Engage guests at checkout to ensure a great experience and invite a return.

Skills

Customer service

Cashiering

Merchandising

Problem-solving

Education

No specific degree required

Job description

At Gene Juarez, we believe that a positive guest experience has the power to transform someone's entire day. The Salon & Spa Coordinator is an integral part of this team effort, ensuring that each guest feels welcome through their in-person interactions and through providing consistent critical behind-the-scenes support.
This Full-Time position is for our Southcenter location

We offer GJ team members:

• Amazing discounts on services and products
• Consistent scheduling
• Job varietyto deepen your experience in customer service, cashiering, basic merchandising, and problem-solving
• Pathway for growth and career development within the company
• Comprehensive benefits package
  • Full-time employees and qualified dependents are eligible to participate in the company’s medical, dental, vision, and basic life and AD&D insurance plans. Employees may also participate in Flexible Spending Accounts, elect long-term disability insurance and enroll in our company’s 401k plan. In their first year, employees accrue 1 hour of Paid Time Off (PTO) for every 30 hours worked.
  • Part-Time employees are able to enroll in our company’s 401k plan. In their first year, employees accrue 1 hour of Paid Time Off (PTO) for every 30 hours worked.
  • For more detailed information about our benefit offerings,

Compensation Information

$21.65 per hour

What you'll do:

• Welcome and assist our guests.We want our guests to know from the moment they step in the door we are delighted they've chosen GJ and we're here to make their experience great.
• Support our artistsso they have what they need to provide the best experience. We support them primarily by helping prepare clean linens and supplies used during services.
• Promote a warm, clean environment for our guests to enjoy.We pride ourselves in keeping all areas of our salon, including our lobby, dressing rooms, retail shelves, and restrooms, clean for our guests from open to close.
• Assist with replacement of retail stock and signage. You'll help with the organization and placement of our incoming shipments (with help!)
• Engage with guests during check-out.We see check-out as more than just taking accurate payment, but also our last chance to connect with the guest, ensure they had a great time, and invite them to return.

While this isn't an exhaustive list, all tasks of this position generally fall into these accomplishing these goals.

We are eager to receive applications from candidates who:

• If age 18+, have or are willing to obtain a Class 12 or 13 MAST Permit. If you do not have one, we will set you up with the required training.
• Like to get stuff done and pivot in a fast-paced environment.
• Know how to anticipate the needs of guests and exceed expectations
• Pride themselves on detail and accuracy
• Are resilient and able to respond professionally to situations in-the-moment
• Thrive off organization, keeping things clean, and you're okay with a few repetitive tasks
• Have a knack for learning about lots of changing products, services, and promotions quickly (and being able to implement this information)
• Have a positive, can-do attitude
• Open scheduling availability is a must.Many of our shifts are during evenings and weekends, and we are often busiest around the holidays.
• This position involves a lot of being on your feet, whether that's standing or walking around. Accommodation may be available for those with disabilities.
• We may need you to lift moderately heavy objects from time to time. We need you to be able to lift up to 35 lbs. without assistance, and up to 50 pounds with assistance.

As part of our standard hiring process for new employees, employment with Gene Juarez Salons & Spas will be contingent upon successful completion of a background check. Gene Juarez Salons & Spas is an equal opportunity employer.