Salon Manager

Gene Juarez Salons & Spas; Bellevue (WA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Discounts on services and products

Consistent scheduling

Career development opportunities

Comprehensive benefits package

401k plan

Paid holidays

Job summary

Gene Juarez Salons & Spas is seeking a dynamic Salon Manager for our Bellevue location. The role focuses on supporting the salon director, coaching artists and staff, and cultivating exemplary guest relationships while ensuring smooth operations and welcoming environments.

Open scheduling, weekend/evening availability, and a strong customer-service mindset are essential. Compensation ranges from $29.00 to $35.00 per hour, with comprehensive benefits and career development opportunities.

Qualifications

• Previous management experience in a salon/spa environment preferred.
• Excellent verbal and written communication skills.
• Ability to coach and develop team members.
• Strong guest service orientation and problem-solving abilities.

Responsibilities

• Support the Salon Director to meet company goals and standards.
• Lead and coach artists and support staff to enhance guest experiences.
• Cultivate guest relationships and handle complex guest situations professionally.
• Maintain a welcoming environment and assist with salon operations and housekeeping tasks.
• Manage schedules, time-off requests, interviews, and onboarding for new hires.

Skills

Team leadership

Guest relations

Customer service

Communication

Coaching

Problem solving

Multitasking

Scheduling

Job description

Gene Juarez is seeking a dynamic, team-oriented Salon Manager to support our team and bring a fresh leadership perspective. Whether you join us for five years, or fifty years, we would love for you to join us in our commitment to providing a luxury experience to our guests.

This posting is for our Bellevue location.

Compensation Information

$29.00 - $35.00

We offer GJ team members:

• Amazing discounts on services and products
• Consistent scheduling
• Job variety to deepen your experience in leadership, customer service, cashiering, basic merchandising, and problem-solving.
• Pathway for growth and career development within the company
• Comprehensive benefits package
• • Full-time employees and qualified dependents are eligible to participate in the company’s medical, dental, vision, and basic life and AD&D insurance plans. Employees may also participate in Flexible Spending Accounts, elect long-term disability insurance and enroll in our company’s 401k plan.
  • Full-time employees in management positions earn 8* paid holidays per year.
  • Full-time employees in management positions earn 120 hours of PTO annually. 60 hours are awarded at hire and 60 hours at 6 months.
  • For more detailed information about our benefit offerings, click here!

*Contingent on working a 5 day, 40 hour per week schedules. Employees that do not follow this schedule will receive an equivalent of holiday hours.

What you’ll do:

• Support the Salon Director. You will work in direct partnership with your location’s director to ensure company goals and standards are met.
• Cheer and coach our artists and support team. Our management teams are focused on building up artists and support staff teams through connecting, training, and coaching.
• Cultivate guest relationships. In addition to welcoming and assisting our guests at the desk, management is also called upon to professionally navigate more complex guest situations.
• Ensure a welcoming environment for our guests to enjoy. We value leadership by example. Management is always willing to step in to assist with salon operational processes and housekeeping tasks.
• Execute critical operational processes. You will help maintain the schedule, manage time off requests, interview and train new employees, and assist departing employees.

While this isn't an exhaustive list, all tasks of this position generally fall into these accomplishing these goals.

We are eager to receive applications from candidates who:

• If age 18+, have or are willing to obtain a Class 12 or 13 MAST Permit. If you do not have one, we will set you up with the required training.
• Previous successful management experience or lead role in a fast-paced, guest-oriented environment (salon/spa specific experience is a perk!)
• Experiencementoring employees
• Adept multi-tasking skills and the ability to goal-set and execute tasks efficiently
• Excellent verbal and written communication skills
• Skill in absorbing and sharing information clearly and constructively.
• Strong social awareness, empathy, and problem-solving skills
• A willingness to be a team-player

What we need you to know before applying:

• Open scheduling availability is a must, including weekend and evening availability. Our salons are open 7 days a week from morning to mid-evening.

As part of our standard hiring process for new employees, employment with Gene Juarez Salons & Spas will be contingent upon successful completion of a background check. Gene Juarez Salons & Spas is an equal opportunity employer.