Salon & Spa Coordinator

Gene Juarez Salons & Spas; Redmond (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on services and產品

Career development opportunities

401k plan enrollment

Paid time off (PTO)

Job summary

Gene Juarez Salons & Spas in Redmond is seeking a full-time Salon & Spa Coordinator to warmly welcome guests and provide consistent behind-the-scenes support that keeps our operations smooth.

You will assist artists, maintain a clean lobby and retail areas, help with stock and signage, and engage guests at checkout to encourage return visits. This role offers competitive hourly pay and growth opportunities within the company.

Qualifications

• Age 18+ and able to obtain a Class 12 or 13 MAST Permit.
• Able to thrive in a fast-paced environment with attention to detail.
• Strong guest service mindset with friendly, professional demeanor.
• Willingness to assist with stock, signage and checkout tasks.

Responsibilities

• Welcome and assist our guests with warmth from entry.
• Support artists by preparing linens and supplies for services.
• Promote a clean, welcoming lobby, restrooms and retail areas.
• Assist with retail stock replacement and signage organization.
• Engage guests at check-out to ensure a great experience and encourage return visits.

Skills

Customer service

Cashiering

Merchandising

Problem solving

Job description

At Gene Juarez, we believe that a positive guest experience has the power to transform someone's entire day. The Salon & Spa Coordinator is an integral part of this team effort, ensuring that each guest feels welcome through their in-person interactions and through providing consistent critical behind-the-scenes support.

This position is for our Redmond location and is full-time.

We offer GJ team members:

• Amazing discounts on services and products
• Job varietyto deepen your experience in customer service, cashiering, basic merchandising, and problem-solving
• Pathway for growth and career development within the company
• Part-Time employees are able to enroll in our company’s 401k plan. In their first year, employees accrue 1 hour of Paid Time Off (PTO) for every 30 hours worked

Compensation Information

$17.13 - $19.00 per hour

What you'll do:

• Welcome and assist our guests.We want our guests to know from the moment they step in the door we are delighted they've chosen GJ and we're here to make their experience great
• Support our artistsso they have what they need to provide the best experience. We support them primarily by helping prepare clean linens and supplies used during services
• Promote a warm, clean environment for our guests to enjoy.We pride ourselves in keeping all areas of our salon, including our lobby, dressing rooms, retail shelves, and restrooms, clean for our guests from open to close
• Assist with replacement of retail stock and signage. You'll help with the organization and placement of our incoming shipments (with help!)
• Engage with guests during check-out.We see check-out as more than just taking accurate payment, but also our last chance to connect with the guest, ensure they had a great time, and invite them to return

While this isn't an exhaustive list, all tasks of this position generally fall into these accomplishing these goals.

We are eager to receive applications from candidates who:

• If age 18+, have or are willing to obtain a Class 12 or 13 MAST Permit. If you do not have one, we will set you up with the required training
• Like to get stuff done and pivot in a fast-paced environment
• Know how to anticipate the needs of guests and exceed expectations
• Pride themselves on detail and accuracy
• Are resilient and able to respond professionally to situations in-the-moment
• Thrive off organization, keeping things clean, and you're okay with a few repetitive tasks
• Have a knack for learning about lots of changing products, services, and promotions quickly (and being able to implement this information)
• Open scheduling availability is a must.Many of our shifts are during evenings and weekends, and we are often busiest around the holidays
• This position involves a lot of being on your feet, whether that's standing or walking around. Accommodation may be available for those with disabilities
• We may need you to lift moderately heavy objects from time to time. We need you to be able to lift up to 35 lbs. without assistance, and up to 50 pounds with assistance