Assistant Manager

Gene Juarez Salons & Spas; Tukwila (WA); On-site; USD 65,904,000 - 71,635,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Flexible Spending Accounts

Long-term disability insurance

401k plan

Paid holidays (8 per year)

PTO (120 hours annually)

Job summary

Gene Juarez Salons & Spas is seeking a dynamic Assistant Manager for our Southcenter location in Tukwila, WA. This role requires evening and weekend availability to support our guests and team across a luxury salon experience.

You will work closely with location leadership to coach artists, drive guest satisfaction, and ensure smooth salon operations while modeling exceptional service standards. The position offers opportunities for growth within a trusted luxury brand.

Qualifications

• Experience leading teams in a fast-paced environment.
• Strong customer service orientation and problem-solving skills.
• Excellent verbal and written communication ability.

Responsibilities

• Support salon management and work with location leadership to meet company goals.
• Encourage and coach artists and support teams to improve performance.
• Cultivate guest relationships and ensure a welcoming environment for guests.

Skills

Management experience

Customer service

Multi-tasking

Verbal & written communication

Job description

Gene Juarez is seeking a dynamic, team-oriented AssistantManager to supportour teamand bring a fresh leadership perspective. Whether you join us for five years, or fifty years, we would love for you to join us in our commitment to providing a luxury experience to our guests

This posting is for our Southcenter location - requires evenings and weekend days.

Compensation Information

$23.00 - $25.00 per hour

We offer GJ team members:

• Amazing discounts on services and products
• Job varietyto deepen your experience in leadership, customer service, cashiering, basic merchandising, and problem-solving
• Pathway for growth and career development within the company
• Full-time employees and qualified dependents are eligible to participate in the company’s medical, dental, vision, and basic life and AD&D insurance plans. Employees may also participate in Flexible Spending Accounts, elect long-term disability insurance and enroll in our company’s 401k plan
• Full-time employees in management positions earn 8* paid holidays per year
• Full-time employees in management positions earn 120 hours of PTO annually. 60 hours are awarded at hire and 60 hours at 6 months.
• For more detailed information about our benefit offerings,

*Contingent on working a 5 day, 40 hour per week schedules. Employees that do not follow this schedule will receive an equivalent of holiday hours.

What you’ll do:

• Support salon management. You will work in direct partnership with your location’s leadership teamto ensure company goals and standards are met
• Cheer and coach our artists and support team. Our management teams are focused on building up artists and support staff teams through connecting, training, and coaching
• Cultivate guest relationships. In addition to welcoming and assisting our guests at the desk, management is also called upon to professionally navigate more complex guest situations
• Ensure a welcoming environment for our guests to enjoy. We value leadership by example. Management is always willing to step in to assist with salon operational processes and housekeeping tasks

While this isn't an exhaustive list, all tasks of this position generally fall into these accomplishing these goals.

We are eager to receive applications from candidates who:

• If age 18+, have or are willing to obtain a Class 12 or 13 MAST Permit. If you do not have one, we will set you up with the required training
• Previous successful management experience or lead role in a fast-paced, guest-oriented environment (salon/spa specific experience is a perk!)
• Adept multi-tasking skills and the ability to goal-set and execute tasks efficiently
• Excellent verbal and written communication skills
• Skill in absorbing and sharing information clearly and constructively
• Strong social awareness, empathy, and problem-solving skills
• A willingness to be a team-player

What we need you to know before applying:

• Open scheduling availability is a must, including weekend and evening availability. Our salons are open 7 days a week from morning to mid-evening.