Salon Services Manager: Lead & Grow Guest Experience

Ulta Beauty, Inc.; Surprise (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Ulta Beauty, Inc. in Surprise, AZ seeks an Assistant Services Manager (ASM) to lead a salon team of stylists and estheticians, driving service growth, guest satisfaction, and merchandise sales in a fast-paced environment.

You will coach and develop talent, manage scheduling, ensure adherence to procedures, and partner with leadership to deliver an exceptional guest experience while upholding store standards and operational excellence.

Qualifications

• Cosmetology school graduate.
• Cosmetology license and/or cosmetology management license where required by state law.
• 2–3+ years relevant, fast-paced salon management experience.
• Knowledge of state board regulations and hiring requirements.
• Experience driving top-line sales and managing payroll budgets.

Responsibilities

• Lead a high-performing team of stylists and estheticians to deliver services and merchandise sales.
• Drive guest satisfaction, service productivity, and brand standards.
• Schedule service associates to optimize traffic and ensure coverage.
• Manage inventory, events, and store operations with a focus on profitability.
• Coach and develop associates to improve performance and guest experience.

Skills

Salon management

Leadership

Customer service

Staff coaching

Education

Cosmetology license

Cosmetology school graduate

Job description

Ulta Beauty, Inc. in Surprise, AZ seeks an Assistant Services Manager (ASM) to lead a salon team of stylists and estheticians, driving service growth, guest satisfaction, and merchandise sales in a fast-paced environment.

You will coach and develop talent, manage scheduling, ensure adherence to procedures, and partner with leadership to deliver an exceptional guest experience while upholding store standards and operational excellence.