Salon's Assistant Manager: Lead Team & Guest Experience

Supercuts, Inc.; Acworth (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Supercuts, Inc. is seeking an Assistant Manager to support salon operations and drive success on a daily basis. The role involves scheduling, goal setting, ordering, and marketing, with a strong emphasis on guest service and brand representation.

You will lead and develop the team, resolve issues, and ensure high standards in service and cleanliness. This position requires a cosmetology or barber license and willingness to work flexible hours, including weekends.

Qualifications

• Cosmetology or barber license required by state regulations.
• Ability to work a flexible schedule including evenings and weekends.
• Provide exceptional guest service and conduct quality consultations.
• Perform administrative tasks such as scheduling and light banking procedures.
• Resolve guest issues promptly and professionally.
• Lead and develop a team to maintain a positive work environment.

Responsibilities

• Assist salon manager in daily operations and success of the salon.
• Handle scheduling, goal setting, ordering, and marketing tasks.
• Act as brand ambassador and uphold Supercuts standards.
• Lead and train staff, resolve associate issues, and ensure guest satisfaction.

Skills

Cosmetology or barber license

Flexible schedule

Guest service excellence

Administrative tasks

Issue resolution

Team leadership & development

Education

Cosmetology or barber license (state regs)

Tools

POS register

Job description

Supercuts, Inc. is seeking an Assistant Manager to support salon operations and drive success on a daily basis. The role involves scheduling, goal setting, ordering, and marketing, with a strong emphasis on guest service and brand representation.

You will lead and develop the team, resolve issues, and ensure high standards in service and cleanliness. This position requires a cosmetology or barber license and willingness to work flexible hours, including weekends.