Salon Operations Manager

BEAUTY LOUNGE BY LEX; Braintree (MA); On-site; USD 40,000 - 65,000; Part time

Job summary

Beauty Lounge by Lex is seeking a Salon Operations Manager to oversee daily operations, coordinate staff activities, and maintain exceptional customer service at our Braintree, MA location. The role includes managing appointments, onboarding, inventory, and compliance with sanitation standards.

The ideal candidate will lead with strong communication and organizational skills, capable of multitasking in a fast-paced salon environment and working independently to support business growth and client

Qualifications

• Strong leadership, communication, and organizational skills.
• Experience in salon operations, management, or customer service preferred.
• Ability to multitask, solve problems, and work independently.

Responsibilities

• Oversee daily salon operations and maintain a clean, organized environment.
• Coordinate staff schedules, attendance, and daily assignments.
• Manage client appointments, inquiries, and customer concerns.
• Assist with employee onboarding and team communication.
• Monitor salon inventory, supplies, and equipment.
• Ensure compliance with salon policies, sanitation, and safety standards.
• Maintain operational records and provide weekly updates to the owner.
• Support marketing activities, promotions, and business growth.
• Identify operational challenges and recommend improvements.

Skills

Leadership

Communication

Organizational skills

Multitasking

Problem solving

Job description

Position Summary:

The Salon Operations Manager is responsible for overseeing daily salon operations, coordinating staff activities, maintaining excellent customer service, and ensuring the salon runs efficiently and professionally.

Key Responsibilities:

• Oversee daily salon operations and maintain a clean, organized environment.
• Coordinate staff schedules, attendance, and daily assignments.
• Manage client appointments, inquiries, and customer concerns.
• Assist with employee onboarding and team communication.
• Monitor salon inventory, supplies, and equipment.
• Ensure compliance with salon policies, sanitation, and safety standards.
• Maintain operational records and provide weekly updates to the owner.
• Support marketing activities, promotions, and business growth.
• Identify operational challenges and recommend improvements.

Qualifications:

• Strong leadership, communication, and organizational skills.
• Experience in salon operations, management, or customer service preferred.
• Ability to multitask, solve problems, and work independently.

Reports To:

Owner / CEO

Schedule:

Part-Time or full time

Overall Goal:

Ensure Beauty Lounge by Lex operates smoothly while maintaining a professional team, satisfied clients, and efficient business operations.