Salon Manager

LookAfter Hair Company; St. Louis (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

LookAfter Hair Company is seeking a talented Salon Manager to keep the salon running smoothly, train staff, and ensure an exceptional client experience while driving profitability.

You will recruit and coach staff, schedule shifts, manage inventory, and ensure safety and sanitation standards are met; you will build strong client relationships and market services to grow revenue. Join a company with a 40-year history and make a visible impact on daily operations and client satisfaction.

Qualifications

• Organizational skills to track inventory, create schedules and handle clerical tasks.
• Familiar with salon operating procedures and protocols.
• Effective oral and written communication with staff, clients, vendors & owners.
• Interviewing skills to recruit quality candidates for open positions.
• Ability to use spreadsheets, POS systems and word processing programs.
• Basic knowledge of business/accounting to track purchasing expenses and budgets.
• Strong interpersonal skills to handle client issues and coach staff.
• Effective written communication for documentation and goal setting.
• Experience with multiple social media platforms.

Responsibilities

• Recruiting, hiring, training and coaching salon staff.
• Responsible for building and maintaining a strong relationship with clients.
• Creating work schedules for associates to ensure salon has adequate coverage.
• Inventorying salon supplies and reordering as needed.
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law and the company.
• Monitoring staff’s completion of ongoing education requirements by LookAfter and/or State Board.
• Resolving client issues.
• Marketing the salon to attract new clients.
• Promoting the salon’s services and increasing revenue.
• Making sure that all staff is adhering to State Board sanitation guidelines.
• Perform audits when needed.

Skills

Organizational skills

Communication skills

Interviewing skills

Spreadsheets

POS systems

Word processing

Budgeting knowledge

Interpersonal skills

Written communication

Social media experience

Job description

A salon manager keeps the salon running smoothly where employees enjoy working and clients have a great experience. A salon manager works to make the salon profitable. Driving sales and controlling expenses. This begins by ensuring that the salon has highly trained, professional staff on-site during all hours of operation to provide outstanding customer service.

Some key salon manager job duties and responsibilities include but are not limited to:

• Recruiting, hiring, training and coaching salon staff
• Responsible for building and maintaining a strong relationship with clients
• Creating work schedules for associates to ensure salon has adequate coverage
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law and the company
• Monitoring staff’s completion of ongoing education requirements by LookAfter and/or State Board
• Resolving client issues
• Marketing the salon to attract new clients
• Promoting the salon’s services and increasing revenue
• Making sure that all staff is adhering to State Board sanitation guidelines
• Perform audits when needed

Why You'll Love This Role:

You will have the opportunity to:

• Lead and develop a talented salon team
• Build meaningful relationships with clients
• Help shape the culture of the salon
• Drive business growth and profitability
• Create an exceptional client experience
• Be part of a company with 40 years of history
• Make a visible impact on the success of the salon

A successful salon manager requires certain skills and qualifications. Quality candidates will usually possess:

• Organizational skills to track inventory, create schedules and handle other clerical tasks
• Familiar with salon operating procedures and protocols
• Effective oral and written communication skills to interact with staff, clients, vendors amp; owners
• Interviewing skills to recruit quality candidates for open positions
• Ability to use spreadsheets, POS systems and word processing programs
• Basic knowledge of business/accounting to track purchasing expenses and work within a budget
• Strong interpersonal skills to handle client issues and coach staff
• Effective written communication skills for documentation and goal setting
• Experience with multiple social media platforms