Salon Front Desk Receptionist

San Francisco Institute of Esthetics and Cosmetology; San Francisco (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

An upscale Salon and Day Spa located in San Francisco is seeking a Salon Coordinator to enhance client experiences. Responsibilities include greeting clients, managing appointment bookings, and ensuring a tidy reception area. Ideal candidates should have excellent communication skills, a customer-centric attitude, and be organized. A positive, proactive demeanor is essential in this dynamic environment.

Qualifications

• Strong communication skills for greeting clients and coordinating with staff.
• Ability to handle phone calls and schedule appointments effectively.
• Maintain a neat and organized reception area.

Responsibilities

• Greet clients and inform staff of their arrival.
• Answer phone calls and assist clients with booking appointments.
• Check out guests and schedule their next appointments.

Skills

Customer service orientation

Good organizational skills

Articulate communication

Positive and proactive attitude

Job description

We are currently looking to fill the following shifts:

• Tuesday, 11a to 7p
• Thursday, 12:30 to 8:30p
• Sunday, 11a to 5p

As a salon coordinator, you are an integral, valued member of our staff. You are in many senses the face of the salon, welcoming both returning and new clients to a positive experience. You also play a vital role in coordinating the work flow of the rest of the staff.

Basic Responsibilities Include

• Greeting clients and letting staff members know of their arrival.
• Answering phone calls, helping clients book appointments over the phone and via emails.
• Checking-out guests and scheduling their next appointments.
• Streamlining the work flow of the salon team.
• Maintaining neatness in the reception area and throughout the salon.
• Maintaining retail products stocks; preparing and receiving orders.

Requisites

• It is very important to us that you be articulate and grounded.
• Being customer service oriented in your tone whether live, by phone or email, with pre-existing clients or new visitors.
• Good organizational skills, with thoroughness.
• A willingness to remain positive and proactive whether it’s a slow part of the day or a hectic one.
• An appearance and presentation suitable to a hip, upscale establishment.
• You must be on-time. If you tend to be late, do not apply.

The Atelier Emmanuel staff is multicultural and international. We offer a positive, healthy work environment, and encourage our staff to be genuine and drama-free. There is opportunity for growth, and a lot to learn in this successful business. We hope to hear from you if you feel that we might be a good fit.

You may also drop off your resume daily between 2p and 4p, Monday to Friday.

Atelier Emmanuel is an upscale Hair Salon and Day Spa, located in Union Square, San Francisco. Check us out at www.atelieremmanuel.com.