Salon Manager

FACE FOUNDRIÉ; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A modern skincare company in Miami seeks a passionate Salon Manager to oversee operations and enhance customer satisfaction. You will manage personnel, ensure high standards of service, and lead financial activities. The role requires an Esthetics License and a minimum of one year of experience in salon management. Evening and weekend availability is necessary, and the company is focused on driven individuals looking to make a positive impact in the skincare industry.

Qualifications

• One year of salon management experience preferred.
• Strong ability to meet financial metrics including revenue and client retention.
• Excellent coaching and mentoring skills.

Responsibilities

• Demonstrate high standards in customer service.
• Manage all personnel including recruitment and training.
• Oversee financial management and develop store budget.
• Ensure high-quality service delivery and client satisfaction.

Skills

Customer service

Financial management

Coaching and mentoring

Team leadership

Education

Esthetics License

Job description

About FACE FOUNDRIÉ:

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting‑edge services. We’ve performed over 360,000+ services in the last year. The brand currently has 70+ locations open and is continuing to expand nationwide with 100+ open by the end of 2026.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Operations Responsibilities:

• Demonstrates high standards in customer service
• Meets financial metrics including: service revenue, average ticket, client count, rebooking and product sales
• Identifies opportunities for growth such as staffing, scheduling and coaching
• Responsible for the management of all personnel including recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance
• Conduct regular performance reviews and provide constructive feedback to enhance team performance
• Create and maintain staff schedules to ensure adequate coverage during peak hours
• Responsible for store's inventory
• Helps forecast sales, growth trajectories and expansion plans

Financial Management

• Collaborate with the store owner to develop and manage the salon budget
• Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth
• Implement strategies to achieve sales targets and profitability goals

Customer Service

• Oversee the delivery of high‑quality services and ensure client satisfaction
• Address client issues and concerns, providing resolutions in a timely and professional manner
• Maintain a positive and welcoming environment for clients and staff

Training and Servicing

• Responsible for performing services on guests and leading by example
• Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team
• Responsible for identifying the professional development needed for each staff member
• Ensures all technical service and product trainings are attended
• Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth

Marketing

• Work with marketing team to develop and execute marketing strategies to attract new clients and retain existing ones
• Coordinate and promote special events, promotions, and collaborations to increase salon visibility
• Assist with Social Media as needed

Job Types: Full-time

Availability: Some Nights and Weekends are required

License: Esthetics License is required

Experience: One year of Salon Manager experience is preferred

Travel: As needed to neighboring locations