Salon Front Desk Specialist — Guest Experience

Raves Salon; Plainview (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

Raves Salon is seeking a friendly Salon Receptionist to be the first point of contact for clients and visitors in our Plainview, NY location. You will manage appointments, answer inquiries, and support daily administrative tasks with enthusiasm and professionalism in a bustling beauty environment.

The role requires strong organizational skills, computer literacy, and a professional demeanor to ensure smooth front-desk operations and excellent customer service on Thursdays, Fridays, and Saturdays.

Qualifications

• Friendly, professional demeanor.
• Excellent verbal and written communication.
• Able to manage multiple tasks with attention to detail.

Responsibilities

• Greet clients and visitors warmly, creating a friendly and professional atmosphere
• Answer multi-line phone systems promptly, providing accurate information and scheduling appointments
• Manage appointment bookings using scheduling software, confirming details with clients
• Handle all front desk responsibilities including check-ins, check-outs, and client inquiries
• Maintain organized records of client information, appointment history, and service notes
• Support office management tasks such as filing, proofreading documents, and data entry
• Assist with customer support by addressing client questions or concerns efficiently and courteously

Skills

Customer service

Phone etiquette

Scheduling software

Administrative support

Tools

Scheduling software

Job description

Raves Salon is seeking a friendly Salon Receptionist to be the first point of contact for clients and visitors in our Plainview, NY location. You will manage appointments, answer inquiries, and support daily administrative tasks with enthusiasm and professionalism in a bustling beauty environment.

The role requires strong organizational skills, computer literacy, and a professional demeanor to ensure smooth front-desk operations and excellent customer service on Thursdays, Fridays, and Saturdays.