Salon Front Desk & Guest Experience Specialist

Salon V; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Salon V in Greenwich Village, NYC, is seeking a friendly Salon Receptionist to greet clients, manage bookings, and support daily operations. The role supports open hours 11am–9pm, with shifts on Sunday, Monday, and Tuesday.

You will handle phone calls, emails, front desk duties, and basic cash/card transactions using a POS system, contributing to a polished guest experience in a fast-paced salon environment.

Qualifications

• Excellent communication and organizational abilities.
• Previous customer service experience, preferably in a salon or spa.
• Ability to work Sundays, Mondays and Tuesdays 11am–9pm.
• Experience with POS systems and handling cash/card transactions.

Responsibilities

• Greet clients warmly and ensure a top-tier customer experience.
• Answer phone calls, emails, and manage bookings with professionalism.
• Organize and maintain stylist schedules and appointments.
• Assist with daily salon operations, including opening and closing procedures.
• Support the team with light cleaning and front desk hospitality, keeping areas tidy.

Skills

Communication

Organizational skills

Customer service

POS/cash handling

Education

High school diploma or equivalent

Licensed cosmetologist or cosmetology student (preferred)

Job description

Salon V in Greenwich Village, NYC, is seeking a friendly Salon Receptionist to greet clients, manage bookings, and support daily operations. The role supports open hours 11am–9pm, with shifts on Sunday, Monday, and Tuesday.

You will handle phone calls, emails, front desk duties, and basic cash/card transactions using a POS system, contributing to a polished guest experience in a fast-paced salon environment.