Salon Front Desk & Guest Experience Lead

Boardroom Salon; Dallas (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental, Vision

Short- & Long-Term Disability

Life Insurance after 60 days

401K with Match

Paid Time Off

Paid Holidays

Wellness Perks

Referral Bonuses

Employee Discounts

Employee Assistance Program

Appointment-based Booking

Job summary

Boardroom Salon Addison in the Dallas, TX area is hiring a Front Desk Coordinator. This hourly role focuses on warm guest reception, smooth check-in, appointment scheduling, and ensuring every visitor feels welcome and valued.

You’ll handle inbound and outbound calls, manage the salon calendar, process payments via the POS, support guest education on products and services, and assist with marketing and sales efforts.

Qualifications

• Minimum of 2 years of customer service experience.
• Minimum 18 years of age to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• Positive, uplifting attitude and attention to detail.
• Excellent verbal and written communication; calm under pressure.

Responsibilities

• Provide outstanding customer service to ensure everyone feels welcomed and valued.
• Book appointments and manage the salon calendar effectively.
• Manage inbound and outbound calls with strong phone etiquette.
• Respond to inquiries in a timely and professional manner.
• Utilize the POS system to check in/out clients, collect payments, document information, manage memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer service

Phone etiquette

Calendar management

Communication skills

Teamwork

Sales knowledge

Attention to detail

Professional appearance

Tools

POS system

Job description

Boardroom Salon Addison in the Dallas, TX area is hiring a Front Desk Coordinator. This hourly role focuses on warm guest reception, smooth check-in, appointment scheduling, and ensuring every visitor feels welcome and valued.

You’ll handle inbound and outbound calls, manage the salon calendar, process payments via the POS, support guest education on products and services, and assist with marketing and sales efforts.