Salon Front Desk: Guest Experience & Bookings

Railway Corp; Addison, Northern (TX, KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health benefits after 60 days

401K with match

Paid time off

Paid holidays

Wellness perks

Referral bonuses

Employee discounts

Employee assistance program

Job summary

Boardroom in Addison, TX is seeking a Front Desk Coordinator. Starting pay is $15/hr for an hourly role, with appointment-based booking and a friendly front desk presence to greet clients and manage schedules.

You will provide outstanding customer service, answer calls with professional etiquette, process payments through our POS, and help inform clients about products and promotions. Minimum 2 years in customer service and a positive, team-focused attitude are required.

Qualifications

• Minimum of 2 years of customer service experience.
• Minimum 18 years of age to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• Positive, uplifting attitude and attention to detail in a fast-paced environment.
• Excellent communication abilities verbally, over the phone, and in messaging.
• Ability to remain calm and professional in stressful situations.

Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued.
• Book appointments and manage the salon’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer service

Phone etiquette

Appointment scheduling

Sales & promotions

Tools

POS system

Job description

Boardroom in Addison, TX is seeking a Front Desk Coordinator. Starting pay is $15/hr for an hourly role, with appointment-based booking and a friendly front desk presence to greet clients and manage schedules.

You will provide outstanding customer service, answer calls with professional etiquette, process payments through our POS, and help inform clients about products and promotions. Minimum 2 years in customer service and a positive, team-focused attitude are required.