Salon Experience Lead: Groomer & Trainer

PetSmart; Fort Wayne (IN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality grooming services and help develop bathers and stylists through the grooming program.

Responsibilities include leading salon activities, training associates, ensuring safety, booking appointments, and driving salon sales while

Qualifications

• 2+ years grooming experience; may be asked to complete a technical exam.
• Full-time availability; evenings, weekends, and holidays as needed.
• Proficiency with grooming tools, equipment, and safety procedures.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to work under pressure and stay organized.

Responsibilities

• Lead associate development through training and coaching.
• Oversee salon operations and appointment bookings.
• Ensure pet handling safety and humane treatment.
• Promote salon services and merchandise to boost sales.
• Collaborate with leadership to improve store experience.

Skills

Grooming

Communication

Computer skills

Tools

Booking system

Job description

PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality grooming services and help develop bathers and stylists through the grooming program.

Responsibilities include leading salon activities, training associates, ensuring safety, booking appointments, and driving salon sales while