Salon Experience Coordinator (Front Desk & Ops)

Sport Clips, Inc.; Savannah (GA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Friendly team environment

Career growth opportunities

Mental health support

Training and development

Job summary

Sport Clips is seeking a dynamic Salon Coordinator in Savannah, GA to ensure exceptional customer service and smooth salon operations. You will greet clients, handle inquiries, manage reception, and assist in retail and marketing efforts.

The role emphasizes organization, multi-tasking, and a friendly, professional demeanor with a passion for the beauty industry. Training and growth opportunities are provided in a supportive team environment.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Skills

Customer service

Reception

Organizational skills

Microsoft Office

Social media

Cash handling

Tools

POS system

Microsoft Office

Job description

Sport Clips is seeking a dynamic Salon Coordinator in Savannah, GA to ensure exceptional customer service and smooth salon operations. You will greet clients, handle inquiries, manage reception, and assist in retail and marketing efforts.

The role emphasizes organization, multi-tasking, and a friendly, professional demeanor with a passion for the beauty industry. Training and growth opportunities are provided in a supportive team environment.