Salon Director: Lead Team, Elevate Client Experience

Sun Tan City - STC Management Group, LLC; Columbia (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid Time Off

Flexible schedule

Bonus based on performance

Training & development

Vision insurance

Dental insurance

Life Insurance & Disability Coverage

Job summary

Sun Tan City is seeking a Salon Director to lead a team and deliver an exceptional client experience. You will supervise staff, hire and train, ensure client satisfaction, and maintain salon operations, safety, and cleanliness.

This role emphasizes leadership, integrity, and alignment with Sun Tan City values. Responsibilities include staffing, coaching, scheduling, and driving sales while maintaining compliance with wage laws.

Qualifications

• College education preferred, but not required.

Responsibilities

• Developing and coaching employees to provide amazing client experiences.
• Following up swiftly on client concerns and issues.
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
• Displays a client comes first attitude by holding team members accountable for quality client service.
• Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs.
• Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City.
• Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
• Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
• Manages salon staffing levels to ensure employee development and maintain salon operational requirements.
• Adherence to applicable wage and hour laws for non-exempt team members and minors.
• Uses all operational tools to plan for and achieve operational excellence in the salon.
• Utilizes financial reports to identify and address trends and issues in salon performance.
• Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
• Manage ongoing sales.
• The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum)
• The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Sun Tan City is seeking a Salon Director to lead a team and deliver an exceptional client experience. You will supervise staff, hire and train, ensure client satisfaction, and maintain salon operations, safety, and cleanliness.

This role emphasizes leadership, integrity, and alignment with Sun Tan City values. Responsibilities include staffing, coaching, scheduling, and driving sales while maintaining compliance with wage laws.