Salon Director in Training — Lead, Elevate Client Experience

Glow Brands; Louisville (KY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Life & Disability Insurance

PTO

Flexible Scheduling

401(k) with Company Match

Daily Pay

Employee Discounts

Training & Development

Casual Dress Code

Free Tanning

Free Spray Tan

Wellness Spa Services

Wellness Reimbursement

External Discounts

Job summary

Glow Brands in Louisville, KY, is seeking a Salon Director in Training to drive store performance and lead a team of Tanning Consultants. You will champion a client-centric experience while upholding operational excellence and achieving productivity goals.

The role requires management or sales background, strong customer service skills, and the ability to coach and mentor. Expect nights/weekends with a 35–45 hour workweek and competitive pay with bonuses.

Qualifications

• Management and/or Sales experience required.
• Beauty Industry and/or Customer Service experience preferred.
• Basic Computer skills (ability to use Word, Excel, and Outlook).
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor.
• Team building skills.
• Ability to prioritize and delegate.

Responsibilities

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights & weekends.
• Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.

Skills

Leadership

Customer service

Sales

Team building

Coaching

Problem solving

Time management

Communication

Mentoring

Tools

Word

Excel

Outlook

Job description

Glow Brands in Louisville, KY, is seeking a Salon Director in Training to drive store performance and lead a team of Tanning Consultants. You will champion a client-centric experience while upholding operational excellence and achieving productivity goals.

The role requires management or sales background, strong customer service skills, and the ability to coach and mentor. Expect nights/weekends with a 35–45 hour workweek and competitive pay with bonuses.