Salon Coordinator - Part Time - Independence

Belk; Wilmington (DE); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Salon Coordinator to manage front desk operations and provide exceptional customer service. In this part-time role, you will be responsible for greeting clients, handling appointments, and promoting salon services. Your ability to upsell products and maintain a professional appearance will be key to enhancing the customer experience. This position offers a dynamic work environment where your contributions directly impact client satisfaction and sales success. If you have a passion for customer service and the beauty industry, this opportunity is perfect for you.

Qualifications

• Customer service experience in a retail environment is preferred.
• Proficient in using computer software for scheduling and sales.

Responsibilities

• Manage front desk operations and deliver excellent customer service.
• Greet clients, manage appointments, and process transactions.

Skills

Customer Service

Sales Techniques

Computer Proficiency

Education

GED or High School Diploma

Job description

Salon Coordinator - Part Time - Independence

Join us to apply for the Salon Coordinator - Part Time - Independence role at Belk.

Position Overview: The Salon Retail Coordinator manages the front desk operations, reporting to the Salon Manager. This is a nonexempt role focused on delivering excellent customer service and supporting sales activities.

Key Responsibilities:

1. Client Sales and Service: Recommend retail products, upsell, promote services, handle customer issues professionally, and promote the business outside the salon.
2. Telephone/Reception: Greet clients promptly, answer calls courteously, manage appointments, process transactions, and encourage pre-bookings.
3. Salon and Personal Presentation: Maintain a clean, organized reception area, comply with regulations, and uphold professional appearance and attendance standards.

Qualifications:

• GED or High School diploma
• Proficiency in computer software
• Experience in customer service or the cosmetics industry preferred

Physical Requirements:

• Ability to stand for up to 8 hours
• Lift up to 25 pounds
• Use of standard business equipment and chemicals