Sales Associate / Jewelry Consultant - Kay - Independence Mall - Wilmington, NC

Signet Jewelers; Wilmington (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in jewelry retail is seeking passionate Sales Associates to join their dynamic team. This role involves engaging with customers to understand their needs and providing exceptional service to help them celebrate life's special moments. With a focus on building lasting relationships, you'll have the opportunity to thrive in a supportive environment that values integrity and teamwork. Enjoy competitive pay with commission, comprehensive benefits, and opportunities for advancement in a company that promotes from within. If you're ready to make a difference and inspire love through jewelry, this is the perfect opportunity for you.

Benefits

Medical, dental, and vision insurance

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training programs

Merchandise discounts

Incentive trips and contests

Qualifications

• Strong customer service and sales skills with a focus on relationship building.
• Flexible availability for peak retail hours including nights and weekends.

Responsibilities

• Provide a superior experience to valued customers and engage in meaningful conversations.
• Meet individual and team sales goals while presenting merchandise effectively.

Skills

Customer Service

Sales Experience

Retail Experience

Communication Skills

Relationship Building

Job description

Sales Associate / Jewelry Consultant - Kay - Independence Mall - Wilmington, NC

Pay Competitive

Employment type Full-Time

Job Description

• Req#: K01452K
• At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
• Kay Jewelers is now hiring SEASONAL, PART-TIME, and FULL-TIME team members! Also apply for our NEW Concierge position for the holiday season. Seasonal sales support to assist with consistent delivery of excellent customer service, operational standards, and compliance in all areas of operational activity.
• Supports the creation of a Customer First culture by taking ownership and control of the day-to-day customer traffic, line queue, and administrative duties of the store to achieve and maintain the highest level of efficiency, safety, and security.
• Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!

Your role at Kay Jewelers:

• As a part of our Sales Team, you are responsible for providing a superior experience to our valued customers.
• Engage customers in conversation to understand their needs and desires.
• Ability to present merchandise and share detailed information regarding features and benefits of products.
• Provide information regarding extended service plans and financing options.
• Meet individual and team sales goals.

We think you’d be great for this role if you have:

• A desire to help our customers celebrate the special moments in their lives.
• Strong customer service, sales, retail and/or jewelry experience.
• Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays.
• A positive, customer-focused approach in delivering an exceptional customer experience.
• Strong communication and relational skills.

We put our People First by offering the following benefits:

• Base pay plus commission on sales.
• Medical, dental, vision and prescription insurance (full-time team members).
• 401(k).
• Paid Time Off (full-time and part-time team members).
• Paid holidays (full-time team members).
• Tuition reimbursement, including DCA courses based on position.
• Training — Associate Training System, Management Training System, District Manager in Training, career development and more.
• Merchandise discounts.
• Incentive trips and contests.

Kay Jewelers is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy. Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

About the company:

Signet Jewelers Limited is the world's largest retailer of diamond jewelry. Signet operates over 3,300 stores primarily under the name brands of Kay Jewelers, Zales, Jared The Galleria Of Jewelry, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda, and JamesAllen.com.