Salon Coordinator

Sport Clips, Inc.; Traverse City (MI); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Ongoing training and professional dev.

Employee discounts on salon services

Friendly and supportive team

Career growth opportunities

Mental health support

Job summary

Sport Clips of Traverse City is seeking a dynamic Salon Coordinator to join our team and ensure smooth salon operations and exceptional customer service. You will greet clients, manage the reception area, handle transactions, support sales and marketing efforts, and collaborate with the team to maintain a thriving guest experience.

The role emphasizes strong organizational skills, multitasking in a fast-paced environment, and a passion for the beauty industry.

Qualifications

• Previous experience in customer service or front desk is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media.
• Ability to multitask in a fast-paced salon environment.
• Friendly and professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls and address client inquiries promptly.
• Maintain a clean, organized reception area and retail displays.
• Handle cash transactions and process credit card payments.
• Assist in retail sales with product knowledge.
• Monitor salon inventory and place orders for supplies.
• Collaborate with the team to ensure smooth flow from front desk to cutting floor.
• Perform additional store duties such as cleaning, stocking, and sanitation.
• Support marketing efforts, including local neighborhood marketing and social media updates.
• Participate in Sport Clips training.

Skills

Customer service

Receptionist experience

Organizational skills

Cash handling

Microsoft Office

Social media

Tools

POS software

Job description

Sport Clips of Traverse City is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities:

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications:

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits:

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!
• Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably

Location Information:

2508 Crossing Circle
Traverse City, MI 49684