Salon Coordinator

Sport Clips, Inc.; Kalamazoo (MI); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Ongoing training and professional dev

Employee discounts on services and ret

Friendly and supportive team

Career growth opportunities

Mental health support

Appreciation for leadership and growth

Job summary

Sport Clips, Inc. is seeking a dynamic Salon Coordinator in Kalamazoo, MI to deliver exceptional customer service and ensure smooth salon operations. You will greet clients, manage the front desk, handle transactions, assist with retail sales, and support marketing efforts.

The role emphasizes organizational skills, strong communication, and a friendly professional demeanor in a fast-paced beauty environment.

Qualifications

• Experience in customer service or front desk roles is preferred but not required.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency with basic computer applications and social media.
• Ability to multitask in a fast-paced environment.
• Friendly, professional demeanor and passion for beauty industry.

Responsibilities

• Greet clients warmly and ensure a positive first impression.
• Answer phone calls and address inquiries promptly.
• Maintain clean, organized reception and retail displays.
• Handle cash and credit card transactions.
• Assist in retail sales with product knowledge.
• Monitor inventory and place supply orders as needed.
• Collaborate with the team to ensure smooth operations from reception to floor.
• Perform duties assigned by Store Manager such as cleaning and stocking.
• Contribute to local marketing efforts and social media updates.
• Participate in Sport Clips training.

Skills

Customer service

Reception/front desk

Communication

Organization

Time management

Tools

Microsoft Office

Social media platforms

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities:

• * Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• * Answer phone calls and address client inquiries promptly and professionally.
• * Maintain a clean and organized reception area, including retail displays.
• * Handle financial transactions, including cash handling and processing credit card payments.
• * Assist in retail sales by providing product knowledge and recommendations to clients.
• * Monitor and maintain salon inventory, placing orders for supplies as needed.
• * Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• * Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• * Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• * Participate in Sport Clips training.

Qualifications:

• * Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• * Excellent communication and interpersonal skills.
• * Strong organizational and time management abilities.
• * Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• * Ability to handle multiple tasks and work in a fast-paced environment.
• * A friendly and professional demeanor with a passion for the beauty industry.

Benefits:

• * Ongoing training and professional development.
• * Employee discounts on salon services and retail products.
• * Friendly and supportive team environment.
• * Opportunities for career growth within the salon.
• * Mental health support - provided by employer at no cost to you!
• * Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably

Location Information:

3138 S. Westnedge Ave.
Kalamazoo, MI 49008