Salon Coordinator

Sport Clips, Inc.; Willoughby (OH); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Ongoing training

Employee discounts on services and ret

Friendly team environment

Career growth opportunities

Mental health support

Recognized by Comparably

Job summary

Sport Clips, Inc. is seeking a dynamic Salon Coordinator in Willoughby, OH to greet clients, manage the reception area, and support daily salon operations. You will handle calls, process payments, assist with retail sales, and help maintain inventory while collaborating with the team.

The role emphasizes strong communication, organization, and a friendly demeanor to deliver an excellent client experience at our Willoughby location.

Qualifications

• Experience in customer service or front desk roles is preferred.

Responsibilities

• Greet clients and ensure a positive first impression.
• Answer calls and address client inquiries professionally.
• Maintain clean reception and retail displays.
• Handle cash and process card payments.
• Assist in retail sales with product knowledge.
• Monitor inventory and place supply orders.
• Collaborate with salon team to ensure smooth operations.
• Assist with marketing efforts and neighborhood promotions.
• Participate in Sport Clips training.

Skills

Customer service

Reception

Front desk

Salon coordination

Organizational skills

Time management

Communication

MS Office

Social media basics

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!
• Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably

Location Information

5878 SOM Center Rd.
Willoughby, OH 44094