Salon Concierge & Guest Experience Champion

Frenchies, LLC; Charlotte, Northern (NC, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Employee discounts

Flexible schedule

Paid training

Product discounts

Monthly bonus

Referral bonuses

Continuing education

Free monthly service

Job summary

Frenchies Modern Nail Care in Charlotte, NC is seeking a friendly receptionist/concierge to warmly greet guests, manage check-ins, and handle phone inquiries in a vibrant salon.

You’ll contribute to a clean, chemical-free space, learn the Frenchies Way, and enjoy benefits like performance bonuses, staff training, and generous discounts. If you value teamwork and excellent service, join us today.

Qualifications

• Minimum of 2 years in customer service.
• Experience as receptionist or concierge preferred.
• Excellent communication and a professional demeanor.
• Strong multitasking and proactive work ethic.
• Friendly, team-oriented attitude.

Responsibilities

• Warmly greet guests and assist with check-in/out.
• Handle appointment scheduling and phone inquiries.
• Maintain salon cleanliness and high standards.
• Educate guests on the Frenchies process and services.
• Inform guests about the Polish Pass program enrollment.
• Provide attentive service throughout visits.

Skills

Customer service

Communication

Multitasking

Professional demeanour

Team oriented

Education

High school diploma or equivalent

Job description

Frenchies Modern Nail Care in Charlotte, NC is seeking a friendly receptionist/concierge to warmly greet guests, manage check-ins, and handle phone inquiries in a vibrant salon.

You’ll contribute to a clean, chemical-free space, learn the Frenchies Way, and enjoy benefits like performance bonuses, staff training, and generous discounts. If you value teamwork and excellent service, join us today.