Front Desk & Guest Experience Coordinator

Frenchies of Sandy Springs GA; Sandy Springs (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Employee discounts

Flexible schedule

Training & development

Free snacks

Job summary

Frenchies Modern Nail Care in Sandy Springs seeks a friendly receptionist/concierge to warmly greet guests, manage scheduling, and answer inquiries. You will help maintain a clean, welcoming space and educate guests on the Frenchies Way while encouraging enrollment in the Polish Pass program.

The role requires excellent communication, a positive attitude, and a team-oriented approach in a stylish, chemical-free environment with growth opportunities.

Qualifications

• Minimum of 2 years in customer service.
• Preferred receptionist/concierge experience.
• Excellent multitasking and communication skills.

Responsibilities

• Greet guests warmly and assist with check-in/out.
• Efficiently handle appointment scheduling and phone inquiries.
• Uphold salon cleanliness and maintain high standards.
• Educate guests on the Frenchies Way and ensure a seamless experience.
• Inform guests about the Frenchies Polish Pass program and enrollment.
• Provide attentive service throughout guests' visits to enhance comfort.

Skills

Customer service

Communication

Professional demeanor

Multitasking

Team-oriented

Job description

Frenchies Modern Nail Care in Sandy Springs seeks a friendly receptionist/concierge to warmly greet guests, manage scheduling, and answer inquiries. You will help maintain a clean, welcoming space and educate guests on the Frenchies Way while encouraging enrollment in the Polish Pass program.

The role requires excellent communication, a positive attitude, and a team-oriented approach in a stylish, chemical-free environment with growth opportunities.