Salon Assistant Manager — Growth, Training & Benefits

Supercuts, Inc.; Irvine (CA); Hybrid; USD 54,443,000 - 63,039,000; Full time

Benefits offered by this job

Medical benefits

401k

Paid time off

In-house training

Leadership training

Job summary

Supercuts, Inc. is seeking an Assistant Manager to help oversee daily salon operations and ensure outstanding customer service. You will support recruitment, training, and development of stylists, and assist in delivering the full range of hair care services offered by the salon.

Ongoing training and a clear development path are emphasized, with a focus on delivering exceptional service and creating a welcoming guest experience.

Qualifications

• Current cosmetology or barber license and manager license as required by state/provincial regulations.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in an efficient and professional manner.
• Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
• Ability to resolve guest issues
• Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues

Responsibilities

• Assist in overseeing day-to-day salon operations and ensure consistent delivery of excellent customer service.
• Support recruitment, training, and development of stylists.
• The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon.

Skills

Guest service

Team leadership

Scheduling

Customer communication

Job description

Supercuts, Inc. is seeking an Assistant Manager to help oversee daily salon operations and ensure outstanding customer service. You will support recruitment, training, and development of stylists, and assist in delivering the full range of hair care services offered by the salon.

Ongoing training and a clear development path are emphasized, with a focus on delivering exceptional service and creating a welcoming guest experience.