SALESSUP - Sales Support

Fs-Builder-Resources; Lewisville (TX); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Flooring Services LTD is seeking a Sales Support Specialist to serve as a central point of contact for assigned builder accounts and to support the sales and operations teams. The role manages day-to-day order flow, selections, and installation requirements to ensure accurate processing and on-time completion according to builder schedules.

You will collaborate with customers, purchasing managers, field superintendents, sales representatives, and internal departments to communicate changes,

Qualifikationen

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Accurate data-entry with attention to detail.
• Ability to thrive in a fast-paced, changing environment.
• Strong problem-solving skills with urgency and initiative.
• Professional demeanor in all communications.
• Ability to work independently and in a team.
• Ability to meet deadlines.

Aufgaben

• Monitor builder portals for purchase orders, revisions, schedule changes, and other account information.
• Review incoming purchase orders to verify accuracy, scope, selections, and materials requested.
• Enter and maintain accurate customer, job, PO, and order information in company systems.
• Transcribe selection sheets and create, review, and process installation work orders.

Kenntnisse

Communication

Organization

Data entry

Attention to detail

Time management

Teamwork

Problem-solving

Adaptability

Jobbeschreibung

2801 E State Highway 121, Lewisville , Texas 75056 , United States

Area of Interest

Job Description

Position Summary

The Sales Support Specialist serves as a central point of contact for assigned builder accounts while supporting the sales and operations teams. This position manages the day-to-day flow of purchase orders, selections, job information, and installation requirements to ensure jobs are processed accurately and completed according to builder schedules.

The role works closely with customers, purchasing managers, field superintendents, sales representatives, and internal departments to communicate changes, coordinate schedules, and resolve issues throughout the order and installation process.

Essential Duties and Responsibilities

• Monitor builder portals for purchase orders, revisions, schedule changes, and other account information.
• Review incoming purchase orders to verify accuracy, scope, selections, and requested materials.
• Enter and maintain accurate customer, job, purchase order, and order information within company systems.
• Transcribe selection sheets and create, review, and process installation work orders.
• Schedule installations based on builder timelines, material lead times, availability, and operational capacity.
• Manage revisions, reselections, material backorders, order discrepancies, installation issues, and scheduling conflicts.
• Communicate with builder purchasing teams, field superintendents, sales representatives, and internal departments regarding job status, materials, scheduling, and changes.
• Coordinate with Sales, Purchasing, Warehouse, Scheduling, and Field Operations to support timely and successful installations.
• Maintain accurate job records and documentation and escalated issues that could impact customer commitments or job completion.
• Provide additional administrative and account support as business needs require.

Skills/Experience to Help You Succeed in This Role

• Excellent communication and interpersonal skills.
• Strong organizational, multitasking, and time-management abilities.
• Accurate and efficient data-entry skills with strong attention to detail.
• Ability to thrive in a fast-paced, changing environment.
• Strong problem-solving skills with a sense of urgency and initiative.
• Professional demeanor in all forms of communication.
• Ability to work effectively both independently and as part of a team.
• Ability to prioritize responsibilities and meet established deadlines.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.

Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Equal Employment Opportunity: Flooring Services LTD provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment at Will: I understand that if I am employed, my employment and compensation can be terminated, with or without cause and with or without notice, at any time, at the option of either Flooring Services, LTD or myself. I further understand that no Flooring Services, LTD representative, other than the CEO or his/her designee, has any authority to enter into any employment agreement for any specified period.