Salesperson II

HALLMARK AUTO GROUP LLC; Ivanhoe (AL); On-site; USD 30,000 - 60,000; Full time

Job summary

Hallmark Auto Group LLC is seeking a motivated automotive sales associate to provide exceptional service and guide customers through the buying journey. You will use product knowledge and dealership standards to meet sales goals while maintaining a positive, high-quality buying atmosphere.

You will stay informed about incoming inventory, features, and accessories, and clearly explain depreciation and equity to customers.

Qualifications

• Customer relations experience
• Professional appearance
• Active listening and communication skills
• Self-motivation and accountability
• Business acumen and goal orientation
• Ability to explain depreciation and equity values

Responsibilities

• Sell vehicles through product knowledge and adherence to dealership standards.
• Keep up with inventory, features, and accessories and explain benefits to customers.
• Explain depreciation, equity, and value concepts to buyers.
• Maintain customer relations and follow up to build repeat business.
• Collaborate with team and support company policies and safety rules.
• Set personal income goals and devise plans to achieve them.

Skills

Customer relations

Active listening

Professional appearance

Self-motivated

Accountability

Business acumen

Negotiation

Communication skills

Education

High School Diploma or GED

Job description

Primarily responsible for providing exceptional service to customers in their buying experience through customer relations, product knowledge, and providing a positive buying atmosphere.JOB DUTIESSales efficiency through product knowledge, company standards, and customer/company expectationsKeep abreast of incoming inventory, features, accessories, etc. and how they benefit the customerKnow and understand equity and values, and be able to explain depreciation to the customerCustomer relationsTeam effortsFollow upMust follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisorEstablish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.POSITION REQUIREMENTSHigh School Diploma or GEDCustomer relations experienceMust be able to qualify for a Sales licenseValid driver’s licenseClean MVR – Demo vehicles (including test drives)Exceptional industry knowledge – makes, models, features, etc.Professional appearanceBasic computer skillsCHARACTERISTICSModesty – customers do not respond well to bravado and arroganceConscientiousnessAchievement OrientationSelf-Motivated - Not easily DiscouragedBusiness acumen – focused on building repeat customers & referralsExcellent ListenerAccountabilitySKILLS & QUALIFICATIONSAbility to decipher quickly customer needs.Listens more than they speakNo supervisory responsibilityRegular and substantial contact with othersContacts usually involve discussions related to policies and programs and may include proposal or presentation writing, negotiation with vendors, and the like.Handles sensitive, complex, and/or confidential information.Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met.Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.Tasks are multiple and focus more on single processes. Work is sometimes standardized and sometimes varied.There is no responsibility for budget, revenues and/or expenditures.Performs duties within scope of general Company policies, procedures and objectives.Analyzes problems and performs needs assessments.Uses judgment in adapting broad guidelines to achieve desired result.Regular exercise of independent judgment within accepted practices.Makes recommendations that affect policies, procedures and practices.Refers exceptions to policy and procedures to the supervisor.PHYSICAL REQUIREMENTSWork involves some exposure to moderate risk of accident and requires following basic safety precautions.Position requires occasional or frequent moderate physical activity which includes 40% walking, 45% standing, 5% lifting, and 10% sitting.#HYU27