Dealer Salesperson

DEALERS AUTO AUCTION OF MOBILE LLC; Mobile (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

DEALERS AUTO AUCTION OF MOBILE LLC in Mobile, AL is seeking a customer-focused sales associate to help buyers navigate the car buying experience. You will leverage product knowledge, company standards, and strong relationship skills to create a positive atmosphere and close sales.

The role requires a high school diploma or GED, a valid driver’s license with clean MVR, and the ability to qualify for a sales license.

Qualifications

• High School Diploma or GED required.
• Some customer relations experience preferred.
• Must be able to qualify for a Sales license.
• Valid driver’s license and clean MVR required.
• Exceptional industry knowledge – makes, models, features, etc.
• Professional appearance and conduct.

Responsibilities

• Sales efficiency through product knowledge, company standards, and customer/company expectations.
• Keep abreast of incoming inventory, features, accessories, etc. and how they benefit the customer.
• Know and understand equity and values, and be able to explain depreciation to the customer.
• Follow up with customers to drive sales and satisfaction.
• Establish personal income goals consistent with dealership standards and devise a strategy to meet those goals.

Skills

Customer relations

Product knowledge

Sales license

Driver's license

MVR clean

Inventory knowledge

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

POSITION OVERVIEWPrimarily responsible for providing exceptional service to customers in their buying experience through customer relations, product knowledge,and providing a positive buying atmosphere.JOB DUTIESSales efficiency through product knowledge, company standards, and customer/company expectationsKeep abreast of incoming inventory, features, accessories, etc. and how they benefit the customerKnow and understand equity and values, and be able to explain depreciation to the customerCustomer relationsTeam effortsFollow upMust follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisorEstablish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.POSITION REQUIREMENTSHigh School Diploma or GEDSome customer relations experienceMust be able to qualify for a Sales licenseValid driver’s license Clean MVR – Demo vehicles (including test drives)Exceptional industry knowledge – makes, models, features, etc.Professional appearanceBasic computer skillsCHARACTERISTICSModesty – customers do not respond well to bravado and arroganceConscientiousnessAchievement OrientationSelf-Motivated - Not easily DiscouragedBusiness acumen – focused on building repeat customers & referralsExcellent ListenerAccountabilitySKILLS & QUALIFICATIONSAbility to decipher quickly customer needs.Listens more than they speakNo supervisory responsibilityRegular and substantial contact with others.Contacts usually involve discussions related to policies and programs and may include proposal or presentation writing, negotiation with vendors, and the like.Handles sensitive, complex, and/or confidential information.Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met.Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.Tasks are multiple and focus more on single processes.Work is sometimes standardized and sometimes varied.There is no responsibility for budget, revenues and/or expenditures.Performs duties within scope of generalCompany policies, procedures and objectives.Analyzes problems and performs needs assessments.Uses judgment in adapting broad guidelines to achieve desired result.Regular exercise of independent judgment within accepted practices.Makes recommendations that affect policies, procedures and practices.Refers exceptions to policy and procedures to the supervisor.PHYSICAL REQUIREMENTSWork involves some exposure to moderate risk of accident and require following basic safety precautions.Position requires occasional or frequent moderate physical activity which includes 40% walking, 45% standing, 5% lifting, and 10% sitting.