Dealer Salesperson

City Enterprises; Mobile (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

City Enterprises in Mobile, AL seeks a sales-oriented professional to deliver exceptional customer service and build a positive buying atmosphere. You will apply product knowledge, stay informed on inventory and features, and foster customer relations to meet dealership expectations.

The role emphasizes customer engagement, follow-up, and adherence to safety policies while contributing to team sales performance and achieving personal income goals.

Qualifications

• Ability to decipher quickly customer needs.
• Listens more than they speak.
• Regular and substantial contact with others.
• Works within company policies and procedures.

Responsibilities

• Provide exceptional service and build positive buying atmosphere.
• Increase sales efficiency through product knowledge and customer relations.
• Keep informed on inventory, features and accessories and explain benefits.
• Follow up with customers and report accidents or safety issues.
• Establish personal income goals aligned with dealership productivity expectations.

Skills

Customer needs understanding

Active listening

Interpersonal skills

Communication skills

Team interaction

Policy/procedure adherence

Education

High School Diploma or GED

Job description

Job Details

Job Location: MOBILE, AL 36606

Education Level: High School

Job Category: Sales

POSITION OVERVIEW

Primarily responsible for providing exceptional service to customers in their buying experience through customer relations, product knowledge,
and providing a positive buying atmosphere.

JOB DUTIES

• Sales efficiency through product knowledge, company standards, and customer/company expectations
• Keep abreast of incoming inventory, features, accessories, etc. and how they benefit the customer
• Know and understand equity and values, and be able to explain depreciation to the customer
• Customer relations
• Team efforts
• Follow up
• Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor
• Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.

POSITION REQUIREMENTS

• High School Diploma or GED
• Some customer relations experience
• Must be able to qualify for a Sales license
• Valid driver's license C
• lean MVR - Demo vehicles (including test drives)
• Exceptional industry knowledge - makes, models, features, etc.
• Professional appearance
• Basic computer skills

CHARACTERISTICS

• Modesty - customers do not respond well to bravado and arrogance
• Conscientiousness
• Achievement Orientation
• Self-Motivated - Not easily Discouraged
• Business acumen - focused on building repeat customers & referrals
• Excellent Listener
• Accountability

QualificationsSKILLS & QUALIFICATIONS

• Ability to decipher quickly customer needs.
• Listens more than they speak
• No supervisory responsibility
• Regular and substantial contact with others.
• Contacts usually involve discussions related to policies and programs and may include proposal or presentation writing, negotiation with vendors, and the like.
• Handles sensitive, complex, and/or confidential information.
• Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met.
• Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.
• Tasks are multiple and focus more on single processes.
• Work is sometimes standardized and sometimes varied.
• There is no responsibility for budget, revenues and/or expenditures.
• Performs duties within scope of general
• Company policies, procedures and objectives.
• Analyzes problems and performs needs assessments.
• Uses judgment in adapting broad guidelines to achieve desired result.
• Regular exercise of independent judgment within accepted practices.
• Makes recommendations that affect policies, procedures and practices.
• Refers exceptions to policy and procedures to the supervisor.

PHYSICAL REQUIREMENTS

• Work involves some exposure to moderate risk of accident and require following basic safety precautions.
• Position requires occasional or frequent moderate physical activity which includes 40% walking, 45% standing, 5% lifting, and 10% sitting.