Salesperson - Audi of West Houston

Sonic Automotive; Houston (TX); On-site; USD 96,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401k

PTO

Personal Automotive Concierge Service

Job summary

Audi of West Houston, part of Sonic Automotive, is seeking an eSales Agent to respond to online inquiries and convert interest into appointments. The role uses CRM tools and lead management to track customer interactions and drive sales. Excellent communication and customer-service skills are required for success in a fast-paced dealership environment.

The position offers an aggressive commission-based annual pay range ($96k–$200k) with competitive benefits and a supportive team culture.

Qualifications

• No specific degree required or stated.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Enter customer inquiry data into the CRM promptly and accurately.
• Generate sales appointments.
• Conduct phone surveys to assess customer preferences and experience.
• Utilize lead management tools effectively.
• Compile reports and documentation on a timely basis.
• Perform other duties as assigned.
• Demonstrate ethical behavior and deliver high customer satisfaction.

Skills

CRM software

Lead management

Customer service

Communication

Sales techniques

Phone etiquette

Job description

At Audi of West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Annual pay range

$96k-$200k based on sales commission

Job Description

Duties and Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate sales appointments
• Conduct phone surveys to assess customer preferences and quality of experience
• Effectively utilize lead management tools
• Compile all necessary reports, forms and other documentation on a timely basis
• Perform other job-related duties as assigned
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.