eSales Agent - Audi Central Houston

Sonic Automotive

Houston (TX)

On-site

USD 40,000 - 70,000

Full time

14 days+

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Benefits offered by this job

401(k) with Company Match

Paid Time Off that Grows with You

Employee Pricing on Purchases

Free & Discounted Gym Membership Options

Career Growth in a Fortune 500 Company

Job summary

A leading automotive dealership in Houston is seeking an eSales Agent to engage with customers through phone, chat, and online platforms. This role focuses on converting inquiries into showroom appointments, delivering high-quality customer service, and using CRM tools. Ideal candidates have sales experience and outstanding communication skills. Competitive earnings with base pay of $17/hour plus commission are available.

Qualifications

Minimum 1 year call center or sales focused experience.
Able to set priorities and achieve goals.
All applicants must be authorized to work in the USA.

Responsibilities

Respond promptly to inbound calls and inquiries.
Deliver accurate pricing and product information.
Schedule sales appointments and support lead conversion.

Skills

Exceptional communication skills

Ability to multi-task

Sales experience

Tools

CRM tools

Job description

eSales Agent - Audi Central Houston in Houston, TX at Sonic Automotive

Location: 2120 Southwest Freeway
Houston, TX 77098

Job Type: Sales

Experience: Associate

About

Audi Central Houston isn’t just any dealership — we’re the largest Audi store in the country, housed in a striking 7‑story facility and consistently recognized as one of the best. As a proud Audi Magna Elite Society award winner, we set the standard for excellence in customer experience, volume, and team performance.

If you're looking to grow your career with a top-performing store backed by a world-class brand, this is the place.

Sonic Automotive is a multi‑billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Performance‑based earnings range: $40,000 - $70,000+ / year
- Actual earnings depend on performance. High‑performers who consistently meet and exceed store and corporate goals often earn well above this range.

Job Description

Summary;

The eSales Agent is responsible for engaging with potential customers who inquire via phone, chat, or online platforms regarding new or pre‑owned vehicles. The primary focus of this role is to convert inbound interest into qualified showroom appointments by delivering timely, accurate, and professional responses.

This position plays a key role in creating a strong first impression for the dealership. The eSales Agent is expected to provide a premium customer experience while using CRM and lead management tools to track and follow up with leads. Ongoing training in product knowledge, objection handling, and customer communication is provided.

Duties and Responsibilities:

• Respond promptly to inbound calls, chats, and internet inquiries
• Deliver accurate pricing, payment, and product information
• Schedule sales appointments and support lead conversion goals
• Manage follow‑up communication through CRM tools
• Adhere to structured outreach cadence and response timelines
• Maintain up‑to‑date knowledge of inventory, finance programs, and incentives
• Meet or exceed performance goals tied to appointments and sales outcomes
Minimum 1 year call center or sales focused experience
Able to set priorities, multi‑task, and achieve goals
Ability to perform in a fast paced environment
Exceptional communication skills, both written and verbal
All applicants must be authorized to work in the USA
All applicants must be able to demonstrate ability to pass pre‑employment testing to include background checks, MVR, drug test, and valid driver license

Preferred Qualifications:

$17.00/ hour + Commission
Performance‑based earnings range: $40,000 - $70,000+ / year
- Actual earnings depend on performance. High‑performers who consistently meet and exceed store and corporate goals often earn well above this range.

Schedule