Senior Salesforce Program Leader - Strategy & Delivery

Ernst & Young Oman; Raleigh (NC); Remote; USD 170,000 - 450,000; Full time

Job summary

EY's Studio+ Salesforce Technology leads complex programs for global clients. In this role you will oversee delivery with architecture oversight, manage client leadership, and drive multi‑workstream engagements while maintaining a tight focus on quality and risk.

You will partner with diverse EY teams to translate business requirements into Salesforce solutions, develop strategic visions, guide pricing and pursuit efforts, and travel as needed to support client needs.

Qualifications

• Bachelor’s degree required (4-year degree); master's degree preferred.
• Typically 10 years of experience with no less than 5 - 7 years relevant experience implementing Salesforce with teams of 5 or more people
• Minimum of 5 years of experience leading teams of analysts and developers
• Minimum 5 years of experience with a functional or technical architecture background aligning business requirements to Salesforce solutions
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Willingness to travel based on client needs

Responsibilities

• Accountable for program delivery and client leadership with architecture oversight.
• Providing leadership across multiple engagements and accounts.
• Leading teams with broad visibility to achieve solution implementation.
• Managing client relationships, revenue generation, and commercial relationships as needed
• Travel requirements: Required as needed by external clients

Skills

Project management

Stakeholder management

Salesforce

Agile/Waterfall

Client leadership

Education

Bachelor’s degree

Master’s degree preferred

Tools

Salesforce Platform

Job description

EY's Studio+ Salesforce Technology leads complex programs for global clients. In this role you will oversee delivery with architecture oversight, manage client leadership, and drive multi‑workstream engagements while maintaining a tight focus on quality and risk.

You will partner with diverse EY teams to translate business requirements into Salesforce solutions, develop strategic visions, guide pricing and pursuit efforts, and travel as needed to support client needs.