Salesforce Training Specialist

Tenth Revolution Group; United States; À distance; USD 80 000 - 120 000; Plein temps

Résumé du poste

Tenth Revolution Group is seeking a Salesforce Training Specialist to support a rapid Salesforce expansion. You will deliver end-user training, create engaging learning materials, and provide onsite go-live support for new branch deployments.

The role requires hands-on Salesforce expertise, strong communication, and the ability to travel frequently to branch sites. You will help scale onboarding as the company grows from seven to about fifty locations.

Qualifications

• 3–5+ years of Salesforce experience in admin, enablement, adoption, or training roles.
• At least 1 year in a dedicated training, learning and development, or user enablement role.
• Experience delivering training to business users in individual and group settings.
• Strong understanding of Salesforce platform functionality and best practices.
• Exceptional presentation, communication, and facilitation skills.
• Ability to travel extensively, including weekly travel during branch launches.
• Experience creating training content, documentation, and user guides.
• Proven ability to drive user adoption and support organizational change initiatives.

Responsabilités

• Deliver Salesforce training programs to end users across multiple functions.
• Travel onsite for new branch go-lives to facilitate training and post-launch support.
• Serve as the primary Salesforce trainer and adoption specialist for branch implementations.
• Develop and maintain training materials, guides, and video content.
• Design a centralized Salesforce training hub using Salesforce Experience Cloud.
• Create scalable onboarding programs for new employees and future branches.
• Conduct instructor-led, virtual, and hands-on training sessions for varying experience levels.
• Collaborate with stakeholders to identify training needs and knowledge gaps.
• Monitor adoption and suggest strategies to improve utilization and efficiency.
• Provide ongoing support and coaching after go-live events.
• Assist with testing, change management, and rollout activities.

Connaissances

Salesforce expertise

Training delivery

Presentation skills

Change management

Outils

Salesforce Experience Cloud

Description du poste

Location: Remote (U.S.) with extensive travel to branch locations

Travel: Frequent travel required (all travel expenses covered, including airfare, hotel, rental car, and meals)

Overview

We are seeking a Salesforce Training Specialist to join a rapidly growing organization undergoing a significant Salesforce expansion initiative. This individual will play a critical role in supporting new branch deployments, delivering end-user training, and ensuring successful Salesforce adoption across the organization.

The ideal candidate is a hands-on Salesforce professional who can quickly establish credibility with business users, create engaging training programs, and provide onsite go-live support during branch launches. This role is highly visible and requires someone who can hit the ground running in a fast-paced environment.

With the organization currently operating seven branches and planning to expand to approximately fifty locations over the next several years, this position offers the opportunity to make a lasting impact on the company's Salesforce enablement strategy.

Key Responsibilities

• Deliver Salesforce training programs to end users across multiple functional groups, including:
• General Managers
• Regional Managers
• Payroll and Administrative Teams
• Travel onsite for new branch go-lives to facilitate training, user adoption, and post-launch support.
• Serve as the primary Salesforce trainer and adoption specialist for branch implementations.
• Develop and maintain training documentation, learning materials, quick-reference guides, and video content.
• Design and build a centralized Salesforce training hub utilizing Salesforce Experience Cloud.
• Create scalable onboarding programs for new employees and future branch openings.
• Conduct instructor-led, virtual, and hands-on training sessions for users with varying levels of Salesforce experience.
• Partner with business stakeholders and Salesforce administrators to identify training needs and knowledge gaps.
• Monitor user adoption and recommend strategies to improve utilization and efficiency.
• Provide ongoing support, coaching, and best practices to Salesforce users following go-live events.
• Assist with testing, change management, and rollout activities related to Salesforce enhancements.

Required Qualifications

• 3-5+ years of Salesforce experience, preferably in a Salesforce Administrator, Enablement, Adoption, or Training capacity.
• At least 1 year of experience in a dedicated training, learning and development, or user enablement role.
• Experience delivering training to business users in both individual and group settings.
• Strong understanding of Salesforce platform functionality and best practices.
• Exceptional presentation, communication, and facilitation skills.
• Ability to travel extensively, including weekly travel during branch launch periods.
• Experience creating training content, documentation, and user guides.
• Proven ability to drive user adoption and support organizational change initiatives.

Preferred Qualifications

• Salesforce Administrator Certification (preferred but not required).
• Experience with Salesforce Experience Cloud.
• Experience building knowledge bases, learning portals, or training centers.
• Background supporting multi-site organizations or large-scale Salesforce deployments.
• Experience providing onsite go-live support and end-user coaching.